Amazon restores cloud services after hours-long global outage

Amazon Cloud Services (AWS) has recovered from a more than four-hour outage that affected many services and applications globally.

Amazon's cloud computing services (AWS) gradually recovered on the morning of October 20th (US time) after hours of disruption that brought numerous major websites and applications worldwide to a standstill.

According to AWS's maintenance page, as of 3:35 AM Pacific Time (5:35 PM Vietnam time), the issue had been fully resolved and most services were functioning normally, although some were still affected.

AWS stated that engineers detected an "increased number of errors and delays" at the US-EAST-1 regional data center in Virginia (USA) starting at 00:11 Eastern Time (11:11 Vietnam time) and quickly identified the cause as related to the Domain Name System (DNS) protocol.

The outage, which lasted over four hours, disrupted numerous online services across Europe, including Amazon Prime Video , Disney+, Fortnite, Airbnb, Snapchat, Duolingo, as well as messaging apps Signal and WhatsApp. Several banks in the UK, including Lloyds, also confirmed they were affected by the AWS error.

According to the monitoring site Downdetector, more than 3,500 users in the US have reported experiencing problems accessing AWS services.

With approximately 30% of the global cloud infrastructure market share, AWS is an essential platform for millions of websites and applications worldwide .

Experts believe this incident highlights the significant reliance of the digital economy on a few major providers such as Amazon, Microsoft, and Google.

Cybersecurity expert Rimesh Patel commented: "Just one disruption at a critical vendor can have a ripple effect on a global scale," while Professor Alan Woodward from the University of Surrey (UK) emphasized that this event "exposes the interconnectedness and vulnerability of today's digital infrastructure."

This is not the first time global internet service has been paralyzed due to errors from major providers.

In July 2024, a faulty update from the American cybersecurity company CrowdStrike caused approximately 8.5 million devices worldwide to crash, disrupting a wide range of public and commercial services.

(VNA/Vietnam+)

Source: https://www.vietnamplus.vn/amazon-khoi-phuc-dich-vu-dam-may-sau-su-co-toan-cau-keo-dai-nhieu-gio-post1071519.vnp