BIDV Insurance (BIC) launches new website, optimizes service provision process

The new website mybic.vn marks an important step in the comprehensive digital transformation strategy, aiming to improve customer experience and optimize the insurance service delivery process of BIDV Insurance (BIC).

BIDV Insurance Corporation (BIC) launches new version of website mybic.vn

On August 15, BIDV Insurance Corporation (BIC) launched the new version of its website mybic.vn, marking an important step in its comprehensive digital transformation strategy, aiming to improve customer experience and optimize the insurance service delivery process.

The new version of the website mybic.vn is designed with a modern, user-friendly interface and optimal compatibility on all devices, from personal computers to mobile phones. The insurance purchase process is optimized, helping customers quickly complete transactions in just a few minutes.

With automatic pricing technology, users can easily choose the right insurance product and receive an instant quote without going through many intermediate steps. The compensation process has also been greatly improved, allowing continuous processing status updates, helping customers proactively monitor progress and shorten waiting times. Insurance contract management becomes simpler with a smart display system, supporting easy contract lookup and tracking.

In particular, the new website integrates automatic renewal notification and reminder features, helping customers not to miss the insurance renewal time. Insurance certificates, invoices and related documents are all digitized, allowing access anytime, anywhere. In addition, the diverse payment system, from bank transfer, e-wallet to international card, is absolutely secure, bringing customers peace of mind when participating in insurance on the website.

In addition to the benefits, customers who purchase insurance through the website mybic.vn also enjoy incentives such as the opportunity to receive an UrBox shopping voucher worth up to VND 600,000 for the first 200 customers who purchase comprehensive private home insurance BIC Happy Home; a 15% discount on compulsory civil liability insurance premiums for motor vehicle owners for customers who renew without incurring losses.

The launch of the new website demonstrates BIC's technological capabilities, as well as affirms its strong commitment to putting customers at the center, constantly innovating to bring the best products and services. The website mybic.vn and the MyBIC app create a unified, synchronous digital insurance platform, providing the simplest, most convenient, and fastest experience to serve customers better and better.

Source: https://baodautu.vn/bao-hiem-bidv-bic-ra-mat-website-moi-toi-uu-quy-trinh-cung-cap-dich-vu-d360367.html