It is strictly forbidden for officials to ask people to pay additional fees or documents outside of regulations.

This plan was issued after reviewing the province's results in 2024, showing that, in addition to the positive aspects, all three indicators above still have many contents that have not been completed according to the plan. The main reason for these limitations is that a number of leaders have not yet promoted their responsibility in directing administrative reform (AR); the compliance with discipline and administrative discipline of officials and civil servants holding leadership positions is not strict; the rate of online records and online payments is still low. In addition, the information technology infrastructure serving administrative reform and digital transformation is still lacking in synchronization, and data sharing and connection are limited.

To overcome the above shortcomings, the Provincial People's Committee sets important goals for 2025. Specifically, the province's PAR Index results strive to reach 88.5%. ; SIPAS index reaches over 90% ; PAPI index strives to reach over 41/80 points .

People of Tan An ward are guided to carry out administrative procedures on land.

The Provincial People's Committee also proposed many key solutions for implementation. In particular, it required agencies, units and localities to focus on reviewing and overcoming the contents that lost points in 2024. ; promote the spirit of responsibility, strive to act, improve the efficiency, effectiveness, efficiency and quality of operations of agencies and units. Continue to strengthen administrative discipline and proactively resolve work, absolutely do not allow the situation of pushing or avoiding responsibility to occur. In particular, it is necessary to improve the quality of online public services in a people-centered direction, while avoiding the situation of returning overdue records to ensure the satisfaction of people and businesses. .

In this plan, the Provincial People's Committee pays special attention to raising awareness, attitude and working style of cadres, civil servants and public employees, especially those working directly at the Public Administration Service Center. . The team of civil servants and public employees must ensure a standard working style, with a high sense of responsibility and strictly prohibit the request for people and organizations to submit additional documents and fees other than those prescribed. .

Source: https://baodaklak.vn/tin-moi/202509/nghiem-cam-viec-can-bo-yeu-cau-nguoi-dan-nop-them-phi-ho-so-ngoai-quy-dinh-c700a80/