For the 7th time, Noi Bai International Airport has been ranked among the top 100 best airports in the world .
On the night of April 9th, Skytrax, a prestigious global aviation rating and ranking organization, announced its ranking of the top 100 best airports in the world for 2025. According to the ranking, Noi Bai International Airport rose to 79th place, an increase of 17 positions compared to 2024 (in 2024, Noi Bai International Airport was ranked 96th).
In this ranking, Vietnam has two representatives: Noi Bai International Airport and Da Nang International Airport, both belonging to the Airports Corporation of Vietnam (ACV).
"This is the 7th time that Noi Bai International Airport - a crucial international air gateway of Hanoi - has been honored in the prestigious Skytrax ranking, marking well-deserved recognition for the airport's persistent efforts and continuous improvements over the years," a representative of the airport's leadership stated.
Passengers check in at Noi Bai International Airport.
2024 presented numerous challenges for Noi Bai International Airport as it had to simultaneously ensure continuous operations while partially closing for the T2 Terminal expansion project. Despite these difficulties, the airport and its operating units seized every opportunity to improve service quality: from renovating passenger service areas and organizing cultural and artistic activities at the airport during holidays, to enhancing the application of information technology in flight operations management and implementing the Airport Operations Control Management (A-CDM) model to increase operational efficiency, improve on-time performance, and save aircraft fuel.
In particular, the implementation of a non-stop toll collection system at all entry and exit lanes of passenger terminals T1 and T2 has contributed to smoother and more convenient access for passengers. In addition, the airport has reviewed and added many convenient services such as: phone charging, free Wi-Fi, children's play areas, childcare areas; ensured infrastructure for people with disabilities; continuously improved the service attitude of frontline staff serving passengers; and strengthened and enhanced the activities of the Committee for Action on Passenger Service Quality at the Airport...
Thanks to proactive and coordinated solutions, Noi Bai International Airport ensured absolute safety and security for over 30 million passengers in 2024, while also recording strong growth in international visitors in the first quarter of 2025 with the opening of many international routes connecting Noi Bai and international destinations.
This significant success was achieved thanks to the substantial contributions, consensus, and support of the various agencies and units operating at the Port, all working towards the common goal of improving passenger service quality.
Noi Bai International Airport ensured absolute safety and security for over 30 million passengers in 2024.
With a vision to develop a smart airport, enhance passenger experience, and move towards green and sustainable development, the staff and employees of Noi Bai International Airport are committed to continuously striving together with agencies, businesses, and airlines operating at the airport to improve service quality, increase passenger satisfaction, and affirm the position and reputation of Hanoi as an important international gateway airport in the eyes of passengers and international friends.
Previously, Noi Bai International Airport had been ranked among the top 100 best airports in the world six times in the years: 2016, 2017, 2018, 2019, 2020, and 2024.
The World Airport Awards began in 1999, when Skytrax conducted its first global airport customer satisfaction survey. It is considered a quality benchmark for airports worldwide, evaluating customer service and facilities at over 500 airports.
Source: https://baotuyenquang.com.vn/noi-bai-lot-top-100-san-bay-tot-nhat-the-gioi-tang-17-bac-trong-bang-xep-hang-209837.html
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