Google apps accused of causing Pixel phones to overheat

According to Engadget , this person shared a screenshot of the settings menu on the phone, showing that the Google app was draining the Pixel 16 Pro's battery in the background even if they didn't touch the phone for an hour.

Users suspect the problem originated from the Google app's servers

Engadget screenshot

A survey on Reddit and Google's support forums shows that many other Pixel users are also experiencing similar issues.

One Reddit user said: " It just started yesterday. This is because of the high battery usage from the Google app. I just did a factory reset, reinstalled almost everything and it's still happening. In addition to the battery draining quickly, the phone is getting very hot so I know that's doing damage to the battery and likely the CPU as well .

Some users who contacted Google reported that the company's support staff were ineffective. Some said that rolling back to an older version of the Google app did not fix the problem. According to one Reddit user, the older version from May 10 still caused battery drain. Meanwhile, an Engadget reader suspected that it might be a server-side issue, with the Google app consistently causing battery drain regardless of version, even after rolling back to the version released on May 1.

Google has yet to comment on the issue, but if the company's app is flawed, it wouldn't be the first time a software update has caused headaches for Pixel users. This month, Google had to patch a bug with the Pixel 6 and 6 Pro after a previous update caused the phones to produce much weaker haptic feedback.

Source link: https://thanhnien.vn/ung-dung-google-bi-to-khien-dien-thoai-pixel-qua-nong-185230516152642355.htm