The Committee for People's Aspirations and Supervision held its fourth plenary session.

On the afternoon of October 27, at the National Assembly House, under the chairmanship of Party Central Committee member, Chairman of the People's Aspirations and Supervision Committee Duong Thanh Binh, the People's Aspirations and Supervision Committee held its fourth plenary session to examine the draft Law amending and supplementing a number of articles of the Law on Citizen Reception, the Law on Complaints, and the Law on Denunciations.

Also attending were Party Central Committee member, Permanent Deputy Head of the People's Aspirations and Supervision Committee Le Thi Nga, Vice Chairmen of the Committee and members of the Committee.

Chairman of the People's Aspirations and Supervision Committee Duong Thanh Binh chaired the meeting.

According to the Report presented by Deputy Inspector General of the Government Le Tien Dat, the draft Law supplements new regulations on receiving citizens online, aiming to create convenient conditions for citizens, improve the efficiency of citizen reception work, and contribute to reducing and simplifying administrative procedures.

Chairman of the People's Aspirations and Supervision Committee Duong Thanh Binh speaks

The draft Law also stipulates contents to meet the requirements of promoting decentralization, delegation of power, enhancing initiative and responsibility in performing public duties. The Government regulates the form of online citizen reception. The Prime Minister authorizes the Government Inspector General to handle denunciations.

The majority of opinions in the Committee for People's Aspirations and Supervision agreed with the provisions of the draft Law on online citizen reception to promote digital transformation in citizen reception, petition processing, complaint and denunciation settlement, contributing to facilitating citizens in exercising their right to complain and denounce, while reducing pressure at citizen reception offices.

View of the meeting

However, there are opinions suggesting that the Government further evaluate the effectiveness of the implementation of the online citizen reception model in the past time, the technical infrastructure conditions, etc. Research, develop and simultaneously issue a Government Decree at the same time as the Law takes effect after being passed by the National Assembly , which specifies in detail the order, procedures, rights and obligations of citizens, and responsibilities of state agencies in receiving citizens online.

Permanent Deputy Head of the People's Aspirations and Supervision Committee Le Thi Nga speaks

There are suggestions to study and amend the regulations on places for receiving citizens to be consistent with the provisions of the draft Law on forms of direct and online citizen reception. Add explanations for the concepts of "online citizen reception", "direct citizen reception", and add the form of "direct citizen reception combined with online citizen reception" in the draft Law.

Vice Chairman of the People's Aspirations and Supervision Committee Hoang Anh Cong speaks

Delegates also highly appreciated the draft Law for regulating the form of online citizen reception, especially in the context of implementing two-level local government with large areas, but it is necessary to pay special attention to ensuring technical infrastructure to smoothly operate the form of online citizen reception.

Note that the draft Law has not clarified the process of receiving citizens online. Delegates suggested that the Government issue a draft of detailed instructions at the same time as the law takes effect, which stipulates the mechanism for operating online citizen reception at the central and local levels, how to secure and connect data, the process of identifying identities, making records, etc.

National Assembly Deputy Tran Khanh Thu (Hung Yen) speaks

Some delegates suggested piloting the digitalized citizen reception room in some localities with conditions in Hanoi, Ho Chi Minh City, and Da Nang City before applying it nationwide. At the same time, it is necessary to periodically pay attention to training citizen reception officers associated with digital transformation skills and expertise.

Receiving the opinions of the delegates, Deputy Inspector General of the Government Le Tien Dat further explained that the online citizen reception will be carried out in the form of mobilizing people to a certain headquarters and connecting online to receive citizens, not in the form of connecting online to each citizen.

Deputy Inspector General of Government Le Tien Dat speaks at the meeting

Concluding the meeting, Chairman of the People's Aspirations and Supervision Committee Duong Thanh Binh requested the drafting agency to absorb the opinions of National Assembly deputies and study detailed regulations in the Government Decree on the form of online citizen reception.

Source: https://daibieunhandan.vn/uy-ban-dan-nguyen-va-giam-sat-hop-phien-toan-the-lan-thu-tu-10393170.html