With its quick adoption of technology and prioritization of sustainable practices, Vietnam is considered to be on track to become a leading tourist destination in the digital age.
On December 30th, Singapore's opengovasia.com website published an article stating that Vietnam is creating an ideal environment for a digital ecosystem and technological advancements in the tourism industry, thanks to its more than 78 million internet users and 73.3% of the population participating in social media. The article also noted that Vietnam's high-quality digital infrastructure has enabled it to easily leverage innovative solutions, providing convenience and efficiency for both tourists and service providers.
The article states that, as one of the fastest-growing digital economies in Southeast Asia, Vietnam has implemented digital transformation initiatives with the active support of the government and stakeholders in the tourism industry. Technologies such as the Internet of Things (IoT), artificial intelligence (AI), augmented reality (VR/AR), and big data have been revolutionizing this field.
The article also cites research on Vietnamese travel habits showing that tools such as digital maps, e-wallets, and online travel agencies (OTAs) have become widely used. Tourists are increasingly favoring these tools because they can provide seamless navigation, encourage cashless transactions, and offer convenient booking options. Although relatively new, advanced technologies such as e-tickets, virtual assistants, and smart hotel services are gaining popularity, transforming travel into an interactive experience tailored to each individual.
The article also states that the application of digital technology has been boosted through collaborative programs between tourism boards, technology providers, and local businesses. All aim to deliver a connected and seamless tourism experience. From smart transportation systems to integrated tourism services, these initiatives are fostering a more dynamic and efficient tourism ecosystem across Vietnam.
Furthermore, the article notes that Vietnam's tourism industry has experienced remarkable growth in recent years. In the first 11 months of this year alone, Vietnam welcomed over 15.8 million international tourists, a 41% increase compared to the same period in 2023. Popular destinations such as Ho Chi Minh City, Phu Quoc, Da Nang, Hanoi , and Nha Trang continue to attract visitors, partly due to the integration of digital tools and platforms to enhance the visitor experience.
The article believes that Vietnam's tourism industry is poised to further accelerate digital innovation in the coming period. Maintaining investment in emerging technologies and focusing intensely on enhancing user experience will help Vietnam remain competitive in the global tourism market. Meanwhile, improving digital literacy and building resilient technological infrastructure will be key to sustaining long-term growth.
Finally, the article concludes that, with the ambitious goal of welcoming 17-18 million international tourists by the end of this year, Vietnam's commitment to digital transformation in the tourism industry serves as a model for other emerging markets. By quickly embracing technology and prioritizing sustainable practices, Vietnam is on its way to becoming a leading tourist destination in the digital age.
According to the News Report
Source: https://baohanam.com.vn/du-lich/viet-nam-tren-da-tro-thanh-diem-den-du-lich-hang-dau-trong-ky-nguyen-so-142745.html
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