World Travel Awards continues to honor Vietjet with a pair of customer service awards

Vietjet stood out at the World Travel Awards 2024 by winning two awards simultaneously: "Asia's Leading Airline for Customer Experience" and "Asia's Leading Airline Rewards Programme".

The awards ceremony was held in Manila, the capital of the Philippines, with the attendance of many international leaders and experts in the aviation, tourism , and travel industries.

Deputy General Director Do Xuan Quang represented Vietjet in receiving two awards: "Asia's Leading Airline for Customer Experience" and "Asia's Leading Airline for Loyalty Program" at the World Travel Awards 2024. PHOTO: VIETJET

The World Travel Awards (WTA) is a prestigious global award honoring the best service providers in the global travel and tourism industry for over three decades. The awards are voted on by experts, passengers, and the community from many countries around the world, recognizing businesses that provide the best service. Graham Cooke, Founder and Chairman of the World Travel Awards, commented: "We appreciate Vietjet's tireless efforts and continue to honor the airline in this year's award categories. With its extensive flight network across the Asia- Pacific region, Vietjet has offered passengers many innovative products and services such as SkyCare insurance, the Vietjet SkyJoy loyalty program, and the most attractive promotional fares. These factors have helped the airline meet and even exceed passenger expectations on every flight."

Graham Cooke (second from left), Founder and Chairman of World Travel Awards, congratulates Vietjet and presents the award to Deputy General Director Do Xuan Quang. PHOTO: VIETJET

Mr. Do Xuan Quang, Deputy General Director of Vietjet, shared: "We are delighted to continue to be recognized by the World Travel Awards, and we would like to express our deepest gratitude to the more than 200 million passengers who have traveled with Vietjet. In the future, we will continue to expand our global flight network, along with super attractive promotional programs and even more outstanding amenities, helping passengers have inspiring journeys to explore attractive destinations around the world." Vietjet is a pioneer in bringing new, fun, and beneficial flying experiences to passengers with convenient products and services, and the free SkyCare insurance program, providing comprehensive insurance benefits to ensure safe and secure flights. Domestic and international passengers also highly appreciate the Vietjet SkyJoy loyalty program, which offers opportunities to earn SkyPoint points through multiple channels from all spending activities with Vietjet to everyday consumer services. With points accumulated from flights, customers can redeem them for airline tickets or attractive products and services from over 250 reputable brands. The airline has recently launched new services such as quick and convenient flight information notifications via Zalo and WhatsApp. Vietjet is also a pioneer in applying AI and chatbots to support customers with the best experience from booking and check-in to the end of their flight. The airline recently welcomed its 200 millionth passenger with a series of promotional programs to thank customers across its extensive flight network, connecting many attractive destinations in Vietnam and internationally such as Australia, India, China, Japan, South Korea, Indonesia, Thailand, etc. Previously, Vietjet has also been honored with many other prestigious international awards from Skytrax, World Business Outlook, and AirlineRatings. The airline plans to receive 10 new aircraft this year, continuing to invest in expanding its modern fleet and extensive flight network, along with sustainable development strategies and emission reduction to provide the best flying experience for passengers and contribute to the major goals of the aviation industry. Source: https://thanhnien.vn/world-travel-awards-tiep-tiep-vinh-danh-vietjet-voi-bo-doi-giai-thuong-dich-vu-khach-hang-185240904105140915.htm