Verifying the case of a guest being abandoned in Ha Long Bay

Ha Long Bay - Photo: DUC QUYNH

Speaking to Tuoi Tre Online on the afternoon of June 17, a leader of the Quang Ninh Province Department of Transport said that they are assigning a specialized department to coordinate with the Ha Long Bay Management Board to verify the information reported by tourists on Facebook about being abandoned on Ti Top Island.

On Facebook, information appeared from an account upset about "a disastrous travel experience, leaving guests on Ti Top Island and then leaving without checking on them, not a single missed call, waiting 30 minutes at the dock but no boat, calling the phone number on the bracelet but the subscriber was unavailable...".

According to a representative of the Ha Long Bay Management Board, on June 16, a tourist boat carried 99 passengers (not group passengers) to Ti Top Island in Ha Long Bay. When the passengers returned to the boat, the passengers had not returned and the boat could not find the passengers but still headed back to shore.

The shipping company then arranged for another ship to pick up the remaining passengers, but this caused the passengers to return later than the original schedule.

According to representatives of the Quang Ninh Inland Waterways Port Authority and the Ha Long Bay Management Board, the unit only learned of the information after the incident was posted on social media. Prior to that, during their duties, they did not receive any information from tourists about being abandoned.

Relevant units are focusing on clarifying the shipping company's responsibility as well as rectifying this situation to prevent it from recurring.

Source: https://tuoitre.vn/xac-minh-viec-khach-to-bi-bo-roi-tren-vinh-ha-long-20240617150808115.htm