CTicket launches international-standard Esports ticketing feature, solving the ticketing problem for major tournaments and events.

CTicket is a familiar ticketing portal for young Vietnamese people at many large-scale events.

The esports market is growing rapidly but lacks the right ticketing infrastructure.

For many years, Vietnamese esports has grown rapidly in terms of tournament size and viewership, but the ticketing infrastructure hasn't kept pace. Major events like AIC, Arena of Valor, and VCS attract thousands of spectators, but most only sell individual tickets for each match, with limited options for round-based, day-based, team-based tickets, or bundled passes. This is a far cry from international tournaments, which employ a multi-layer ticketing model, including match tickets, daily passes, round passes, tournament passes, or even exclusive packages like MVP Pass or Super Pass.

In addition, the organizers also need a system that not only sells tickets but also provides maximum support for the tournament's operation: a seating chart specific to Esports, diverse ticket types for each match, round, team, and accompanying benefits. The ticketing platform must also support fan flow management and real-time data, as well as facilitate fast, accurate, and efficient check-in.

CTicket clearly identified this gap and developed a specialized set of Esports features to address the "pain points" of both organizers and fans.

What gaps does CTicket's esports tournament ticketing feature address?

CTicket's Esports ticketing feature is based on a clear premise: the market doesn't lack ticketing platforms, but rather one that truly understands the operational structure of Esports.

Previously, most tournaments only sold one type of ticket for the entire event, which wasn't suitable for the multi-day, multi-match structure of esports. CTicket addresses this gap by implementing match tickets, daily passes, round passes, and tournament passes, allowing fans to choose the specific match or tournament package they're interested in. This makes the viewing experience more flexible, closer to the multi-layer ticketing model used in international tournaments.

CTicket's Esports ticketing feature makes it easy for fans to buy tickets on both desktop and mobile devices.

A major characteristic of sports fans is their strong team-based cheering. However, in the past, seat maps for sporting events often lacked dedicated zones. CTicket introduces Team Zones and Fan Zones, allowing fans to sit in their preferred areas, enhancing the cheering experience and creating a unique atmosphere for each team.

Furthermore, selling multiple ticket types simultaneously on the market has led to seat duplication errors due to the disparity in ticket quantities. CTicket uses a centralized management system for all ticket types, synchronizing seat numbers in real time and ensuring accurate transactions. This provides transparency and minimizes operational errors.

From the organizers' perspective, CTicket also handled optimizing the entire event participation process for fans. The entire ticket purchasing process was streamlined, prioritizing e-wallets and QR payments, helping users – especially Gen Z – complete transactions faster, reducing operational errors, and increasing the success rate of ticket purchases during peak sales periods.

The QR code check-in system helps reduce congestion at the entrance – a common problem when thousands of fans arrive at the same time. With the tournament spanning multiple days and the schedule constantly changing, CTicket sends tickets for each match along with a time reminder feature, ensuring fans don't miss important games. All of this shows that CTicket is not just "launching a new feature," but is addressing very specific shortcomings that have existed in the market for a long time.

T1 Fan Meeting: A real-world test that brings Vietnamese Esports closer to international standards.

T1's fan meeting event, "The Promise Fulfilled," is exclusively distributed by CTicket.

The T1 Fan Meeting – “The Promised Fulfilled” attracted hundreds of thousands of interested people, with over 13,000 tickets distributed, posing a more complex operational requirement than typical fan meetings. Previously, this platform had also served shows with audiences exceeding 30,000. CTicket's selection as the exclusive ticket distributor for this event marks a turning point, demonstrating the platform's ability to handle the load, process transactions quickly, and operate stably in the face of such a large fan base.

With its newly launched features, CTicket not only serves Esports tournaments but is also ready for professional sports arenas such as football, basketball, pickerball, and many other sports.

The market is ready to move into a more professional phase, with a centralized and flexible ticketing platform becoming crucial for Vietnam to host more international events. In the context of esports developing into a large-scale entertainment industry, a standardized ticketing infrastructure like CTicket is a prerequisite for Vietnam to move towards organizing major events of world- class quality.

Source: https://tienphong.vn/cticket-ra-mat-tinh-nang-ban-ve-esport-chuan-quoc-te-giai-bai-toan-ve-cac-giai-dau-va-su-kien-lon-post1803346.tpo