Information about the Kera vegetable candy incident

Faced with that situation, the Ministry of Industry and Trade (National Competition Commission) has urgently intervened, conducting inspection and verification activities. Specifically:

1. Check and verify information

The National Competition Commission has sent a document requesting Chi Em Rot Group Joint Stock Company to provide product declaration documents, documents related to the origin, source, quality, advertising activities, and information communication about Kera vegetable candy products. Along with that, the Commission has contacted the Department of Food Safety of Ho Chi Minh City and the Department of Health of Dak Lak province to collect and synthesize information to serve the assessment of the case.

2. Consider handling the case

The National Competition Commission has been reviewing and evaluating the case's records and information in accordance with the provisions of law on consumer rights protection and relevant laws.

On the basis of synthesizing, verifying and clarifying information, in case of detecting any violations of the law, the National Competition Commission will coordinate with functional units to consider and strictly handle them according to current regulations.

3. Recommendations

3.1. For consumers

- Be careful with advertising information on social networks, especially products related to health.

- Carefully research product information, origin and quality certifications before deciding to buy.

- When discovering advertising or providing false information, consumers need to immediately report to the authorities for timely handling.

3.2. For business organizations and individuals

- Providing inaccurate and incomplete information not only causes damage to consumers and affects the reputation of business organizations and individuals, but can also be considered and handled for violations according to the provisions of the law on consumer protection and related laws.

- Influencers when participating in providing information about products, goods and services to consumers need to check the information and research to fully implement the responsibilities of influencers according to the provisions of the law on protecting consumer rights.

Source: https://moit.gov.vn/tin-tuc/bao-chi-voi-nguoi-dan/thong-tin-ve-vu-viec-keo-rau-cu-kera.html