Artificial intelligence still needs human support

In the age of automation, humans are being hired to fix the mistakes that artificial intelligence (AI) makes.

Despite concerns about job losses, some freelancers say they have found new work due to AI's inability to compete in areas like writing, art, and programming.

The same technology that bankrupted graphic designer Lisa Carstens is now keeping her busier than ever.

Carstens, a longtime freelancer based in Spain, spends most of her days working with startups and individual clients looking to fix their failed attempts at creating logos using AI.

The illustrations her clients brought her were often full of messy lines and meaningless text, and they looked like a mess of pixels when enlarged beyond a certain size.

Such jobs are part of a new breed of jobs created by the rise of AI, which threatens to displace creative jobs across the board.

Anyone can now write a blog post, create graphics, or program an app with just a few text prompts, but AI-generated content rarely produces a high-quality final product.

The problem has transformed the job market for many freelancers. Despite widespread concerns that AI is replacing workers in many industries, some say they’ve found new jobs because of AI’s “incompetence”: Businesses hire writers to polish articles from the AI app ChatGPT.

Artists are hired to fix broken AI images. Even software developers are tasked with fixing buggy apps coded by AI assistants.

A recent report from the Massachusetts Institute of Technology (MIT) found that AI has replaced more outsourced workers than full-time employees. However, the report also found that 95% of corporate Generative AI (GenAI) pilot projects failed to deliver a return on investment.

According to the report, the core barrier to scaling is not infrastructure, regulation, or talent. It is learning, and most GenAI systems do not retain feedback, adapt to context, or improve over time.

For Ms. Carstens, the AI-generated logos that clients send her are sometimes so well designed that the designer only needs to make a few tweaks. But sometimes, to get a quality result, Ms. Carstens has to redraw the entire logo from scratch while keeping the AI-generated design intact, which often takes longer than if she had designed it herself.

Many freelancers say fixing AI bugs isn’t their ideal job, as it often pays less than traditional jobs in their field of expertise. But some say it’s a way to help pay the bills.

All we can do is learn and adapt, says freelance writer Kiesha Richardson, who says some colleagues are adamant about not working with AI.

Meanwhile, Ms. Richardson, who lives in Georgia, said that half of her current work comes from clients who hire her to edit or rewrite AI-generated articles./.

(Vietnam+)

Source: https://www.vietnamplus.vn/tri-tue-nhan-tao-van-can-toi-su-ho-tro-cua-con-nguoi-post1059147.vnp