From 2022 to June 30, 2023, the Department of Health received 57 opinions and recommendations from voters and people focusing on issues such as: Investment in equipment, machinery, medicine, medical supplies for medical examination and treatment; medical service prices; problems in the classification of medical examination and treatment under health insurance, medical examination procedures, hospital transfer procedures; service spirit and attitude of doctors; hospital toilets; food safety work... Of which, 1 recommendation was not under the authority of the industry to resolve and respond to, and the Department reported to the Provincial People's Committee to transfer to the Department of Labor, War Invalids and Social Affairs for response; 2 opinions were coordinated with the Department of Labor, War Invalids and Social Affairs for response; 54 opinions under the authority of the Department were resolved on time, in accordance with prescribed procedures. However, the work of receiving and resolving petitions still has some limitations, especially some petitions that have been repeatedly submitted but have not been satisfactorily resolved, so voters continue to petition, such as on investment in facilities, regulations on granting health insurance cards, health insurance medical examination and treatment, referrals, etc. The Department also recommends that the Provincial People's Committee allocate a budget to ensure regular operating expenses, allocate funds to equip facilities and medical equipment to improve the quality of medical examination and treatment from the provincial to district and commune levels; and not reduce the current medical staff.
The Provincial Vietnam Fatherland Front Committee supervises the handling of responses to voters' and people's opinions and recommendations at the Department of Health.
Through the work, the Supervisory Delegation highly appreciated the Department of Health for being proactive in receiving, directing, and promptly deploying to units in the industry and coordinating with relevant agencies and units to focus on explaining and satisfactorily resolving within the prescribed time the opinions and recommendations of voters related to the rights and health of the people. At the same time, the Department was required to overcome difficulties and limitations in responding to recommendations thoroughly, so that voters do not have to make recommendations many times; promote information and propaganda work in the health sector... As for the opinions and recommendations of the Department, the Supervisory Delegation will synthesize and send them to competent authorities for consideration and resolution.
Kim Thuy
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