Why was the bank employee rewarded for refusing to serve the old man who wanted to withdraw 140 million?

The elderly man wanted to withdraw 140 million VND to give to his grandson, but the bank employee refused.

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Recently, a noteworthy incident occurred at a branch of the Jiangsu Bank. An elderly man named Xu came to the bank and requested to withdraw 40,000 yuan (approximately 140 million VND) from his savings account. He appeared quite anxious, and the bank staff noticed this unusual behavior. He explained that he wanted to give the money to his grandson.

Then, the female employee named Wang used her professional skills and patiently asked the old man a series of questions to verify his identity: Why did he withdraw money for his grandson?; What did his grandson use the money for?; How did he receive this transfer information?...

The old man then recounted the story of receiving a call from an unknown number that morning. Initially, he didn't answer, but the number continued to call several times afterward. As soon as he heard the voice on the other end, he recognized it as his grandson, who lived in Shanghai.

The man said he needed money to compensate the victim after a fight and wanted Mr. Xu to keep it a secret. Believing him, Mr. Xu went to the bank branch to withdraw money and deposit it for him.

However, the bank staff quickly realized this was most likely a scam and persuaded the elderly man to contact his daughter to verify the information. His daughter confirmed that her grandson was fine and had not called his grandfather to ask for money.

But Mr. Xu remained skeptical. At that moment, the local police arrived at the bank. They asked Mr. Xu to call his grandson directly, and everything became clear: Mr. Xu was the victim of a phone scam.

The old man suddenly came to his senses and broke out in a sweat. He was given an explanation of the sophisticated scam by the bank staff and police officers. At this point, Mr. Xu realized that due to his lack of knowledge, he had almost lost all his pension savings to the scammer. He profusely thanked the bank staff for preventing him from transferring the money, as well as the police officers.

Later, Mr. Xu went to the police station to cooperate with the investigation to uncover the phone scam ring that used voice impersonation, and he was then escorted back home.

Bank employee rewarded for uncovering fraud ring.

Regarding the female bank employee, both the local police and the bank manager praised her. In particular, she received a bonus from the bank for her quick thinking in detecting the incident and handling it well to prevent the fraud.

Recently, banks and authorities have received numerous reports of online money withdrawal and transfer scams. The targets of these scams are elderly people who lack technological knowledge.

This incident also serves as a warning that users can still be deceived by old tricks if they are not vigilant. Furthermore, when discovering similar scams, people should immediately report them to the nearest police station for resolution.

Source: https://giadinh.suckhoedoisong.vn/vi-sao-nhan-vien-ngan-hang-duoc-khen-thuong-khi-tu-choi-phuc-vu-cu-ong-muon-rut-140-trieu-dua-cho-chau-trai-172240923082147582.htm