Refueling BTS stations (Photo: Viettel Hue)

Mr. Nguyen Huy Quang, Director of Viettel Hue City, said that the unit has mobilized more personnel from neighboring provinces and cities, and supplemented materials and equipment such as batteries and generators to key areas. The goal is to "not leave any area without signal", ensuring that the Viettel network system operates stably throughout the flood season.

“For the past 8 days, technical staff have been continuously stationed at the stations, on duty to operate the generators and maintain smooth communication,” Mr. Quang shared.

Previously, during the floods in late October, due to landslides, three fiber optic cables to Nam Dong were broken, causing a major impact on the information network. Viettel's technical team made efforts to fix the problem on the spot and quickly restored communication. After that, the unit added technical solutions to increase the backup capacity for the Nam Dong line, while also strengthening the A Luoi connection lines from three directions: Hue, Quang Tri and Quang Nam .

VNPT technical team pulls fiber optic cable broken by flood in Nam Dong (Photo: VNPT)

Not only Viettel, MobiFone and VNPT are also simultaneously deploying rescue plans to fix problems at areas that are deeply flooded or have widespread power outages.

Mr. Phan Van Hoai, Director of MobiFone Hue City, said that technical teams reinforced from the central provinces are still on duty in Hue to support. On November 1 and 2, the unit has prepared fuel and generators to be ready to respond in case of mass power outages.

Mr. Nguyen Manh Hieu, Head of Hue Telecommunications Group (MobiFone), said: “As soon as we received information that the water level started to rise again at noon on November 2, our technicians returned to the stations, deployed generators and refueled. On the morning of November 3, some areas experienced localized signal loss. We are coordinating with the customer care department to receive feedback and respond in order of priority. Areas with a large number of customers will be repaired first, followed by the suburbs and remote areas.”

Connect the line to ensure smooth communication (Photo VNPT)

Meanwhile, VNPT Hue city is also mobilizing all its resources to maintain stable signal and take care of customers after the flood. Mr. Pham Ngoc Hiep, Deputy Director of the unit, said that immediately after the water receded (the flood at the end of October), VNPT deployed network restoration work, replaced damaged equipment for customers, and launched a 1-month free data promotion package to support users.

“Currently, VNPT’s signal is still stable. We have brought fuel to the stations by boat, mobilized 100% of the local force along with two support units from neighboring provinces to respond, ensuring smooth communication for the government and people,” said Mr. Hiep.

Learning from the flood in late October when some areas had their signal interrupted due to poor defense, this time VNPT Hue has arranged forces to "stand guard and be on duty" at key stations, fully stocked with equipment and fuel to proactively respond. At the same time, VNPT Group has also strengthened its direction, supervision and coordination of resources to directly support Hue.

Up to now, according to the network operators, the telecommunications system in Hue city is still maintained relatively stable. Units continue to be on duty day and night, ready for worse situations when storm No. 13 is likely to directly affect the Central region in the coming days.

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Source: https://huengaynay.vn/chinh-tri-xa-hoi/theo-dong-thoi-su/cac-nha-mang-tang-cuong-ung-cuu-thong-tin-lien-lac-trong-lu-159548.html