With only a few months left until the 2025 Lunar New Year, Vietnam Airlines and relevant authorities have recorded several cases of websites, organizations, and individuals falsely claiming to be agents of the airline.
Specifically, some websites have similar domain names that can easily confuse customers, such as: vietnamairslines.com; vietnamaairlines.com; vietnamairlinesvn.com; vemaybayvietnam.com. These websites have addresses, interfaces, colors, and logos designed to be similar to the official Vietnam Airlines website. Therefore, it is very difficult to distinguish them from the official Vietnam Airlines website (https://www.vietnamairlines.com).
Scammers often impersonate first-tier ticket agents of Vietnam Airlines. When customers go through the ticket purchasing process, they receive a booking code as proof and are advised to pay immediately or their booking will be cancelled.
After receiving the money, the individual did not issue the tickets and cut off all contact. Transactions were conducted online; after payment, customers only received a booking code, but the agency did not issue the tickets. Because the booking code was not issued as a flight ticket, it would be automatically canceled after a period of time, and customers would only find out about this when they arrived at the airport to check in.
Furthermore, some scammers send emails or messages notifying customers that they have "won a prize" or received a flight ticket offer. When customers access the attached link and provide their information, the scammers will steal credit card information or request payment.
In addition to the methods mentioned above, many scammers, after receiving money from customers, still issue tickets but then cancel them (at the customer's expense) and keep a large portion of the ticket price paid by the buyer.
Given these sophisticated scams, the Cybersecurity Department advises people who need to book airline tickets, train tickets, etc., to conduct transactions through official websites, mobile applications, or directly at ticket offices and official agents of the airlines.
Customers purchasing airline tickets online should pay special attention to accessing the airline's official website or contacting the call center directly if they need assistance with booking or purchasing tickets. If you receive offers for airline tickets that are significantly cheaper than the airline's stated price, do not book immediately; verify the information beforehand, as this could be a scam by malicious individuals.
In addition, the Information Security Department advises people not to access strange links or download applications from unknown sources to avoid having their devices taken over and their assets stolen.
Source: https://kinhtedothi.vn/canh-bao-gia-mao-ban-ve-may-bay-tet-at-ty-2025-de-lua-dao.html
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