Comprehensive management solutions help Mirae Asset Finance improve credit quality.

Mirae Asset Finance is witnessing many positive changes in risk management and bad debt resolution thanks to the synchronized implementation of solutions in organizational structure, credit processes, and customer support.

Controlling and improving the non-performing loan ratio is identified as a key task, closely linked to perfecting internal processes and enhancing the effectiveness of the Company's credit management. Based on this, the Company focuses on perfecting its human resource management model related to monitoring and supporting loan processing, ensuring unified and professional operation. Loans are classified according to risk level based on the number of overdue days and repayment history to be allocated to appropriate specialized departments, allowing each customer group to be closely monitored and receive timely support solutions.

Mirae Asset Finance always prioritizes solutions that support and accompany customers in fulfilling their financial obligations, especially in cases of unforeseen difficulties. In necessary cases, the company proactively seeks legal advice to choose the appropriate course of action, ensuring a balance of interests for all parties and compliance with legal regulations. For loans that cannot be recovered through conventional means, the company fully complies with regulations on provision for bad debts to ensure transparency and operational safety.

Alongside its professional work, Mirae Asset Finance focuses on developing the quality of its workforce by recruiting experienced personnel in the financial sector and enhancing the competitiveness of its operational departments. The company also strengthens internal communication to increase understanding and consensus among departments regarding regulations and solutions for handling bad debts. Furthermore, it improves the effectiveness of internal control and auditing, ensuring compliance in credit granting activities.

From a customer perspective, Mirae Asset Finance prioritizes compliance with the law and eligibility for loans as a prerequisite in the application assessment process. For customers who are willing but facing financial difficulties, the company implements various appropriate support measures such as considering waiving or reducing certain interest and fees, restructuring repayment terms, or terminating contracts at the right time. These solutions not only help customers overcome difficult periods but also help businesses improve their debt recovery capabilities, reduce processing costs, and build an image of a humane financial institution that always stands by its borrowers.

In addition to internal efforts, Mirae Asset Finance maintains close coordination with local authorities and competent agencies in the debt management and recovery process. The company strictly adheres to regulations on credit growth limits, collateral management, and safety standards in credit operations. Regular review, assessment, and accurate reporting of loan quality are required to ensure transparency and compliance with regulations.

Thanks to consistent and coordinated implementation of management solutions, Mirae Asset Finance's non-performing loan ratio has significantly improved: 13.49% as of December 31, 2024, and 10.60% as of October 31, 2025. The company is expected to achieve its target of 10.50% by the end of 2025.

The company's profits are trending positively from 2024, especially from the second half of 2024. Besides the non-performing loan ratio, other indicators such as the capital adequacy ratio and liquidity ratio have all improved monthly since 2024.

In the coming period, Mirae Asset Finance will continue to prioritize improving credit quality through enhanced loan monitoring, close evaluation of customers and collateral. The company will also review outstanding credit items to develop appropriate resolution plans and promote the application of technology in risk management. The development of an internal credit scoring system will also be prioritized to improve customer screening capabilities, optimize costs, and ensure safe and sustainable credit operations.

Mirae Asset Finance Company Limited (Vietnam) – a member of Mirae Asset Group (Korea) – has been licensed to operate by the State Bank of Vietnam since 2010. Currently, the company provides services to over 3 million customers through a nationwide network of more than 25,000 points of sale (POS).

Throughout its 15 years of operation, the company has consistently pursued its goal of providing customers with access to safe and legal sources of funding by continuously improving its consumer loan products.

For more detailed information, please contact the hotline *1234 or 028 7300 7777 or visit the website https://mafc.com.vn/.

Source: https://thoibaonganhang.vn/giai-phap-quan-tri-toan-dien-giup-tai-chinh-mirae-asset-cai-thien-chat-luong-tin-dung-175053.html