Reduce loan interest rates from 0.5 - 2%/year for customers affected by storms and floods

On the afternoon of November 4, the State Bank of Vietnam (SBV) announced that it had just issued Document No. 9651/NHNN-TD dated November 4, 2025 requesting credit institutions, foreign bank branches and SBV branches in Regions (1, 3, 4, 5, 6, 7, 8, 9, 12) to implement a number of solutions to support customers in overcoming the consequences of natural disasters, storms and floods.

Customer transaction counter at Vietcombank Head Office. Photo: Tran Viet/VNA

This move aims to implement the direction of the Government, the Government Standing Committee, and the Prime Minister in Resolution No. 347/NQ-CP dated October 24, 2025 on key tasks and solutions to urgently overcome the consequences of natural disasters after storm No. 11, quickly stabilize people's lives, promote production and business recovery, actively promote economic growth, control inflation well, Notice No. 533/TB-VPCP dated October 4, 2025 on the situation and solutions to overcome the consequences of storm No. 10 and floods after the storm, Notice No. 546/TB-VPCP dated October 9, 2025 on the situation and key tasks to overcome the consequences of natural disasters after storm No. 11, Official Dispatch No. 204/CD-TTg dated October 30, 2025 of the Prime Minister on continuing to synchronously and effectively deploy response measures. Deputy, urgently overcome the consequences of floods, soon stabilize people's lives, restore production and business in the Central region.

Specifically, for credit institutions, the State Bank requires reviewing and supporting branches and transaction offices in provinces and cities affected by storms No. 10, 11, 12 and post-storm floods to promptly overcome damage and restore operations to serve customers and people in the area.

At the same time, review and evaluate the production and business activities and debt repayment capacity of customers affected by storms and heavy rains and floods from July 2025 to October 2025, to promptly apply support measures and remove difficulties for customers through restructuring debt repayment terms, exempting and reducing interest and fees for customers affected according to current regulations; develop and implement credit programs and packages with interest rates lower than normal lending rates to restore production and business; reduce lending interest rates by 0.5% - 2%/year for 3 - 6 months for existing outstanding loans of customers affected by storms and floods; Carry out debt settlement for customers who have suffered loan losses according to the provisions of Decree 55/2015/ND-CP dated June 9, 2015 of the Government on credit policy for agricultural and rural development, amended and supplemented by Decree No. 116/2018/ND-CP dated September 7, 2018, Decree No. 156/2025/ND-CP dated June 16, 2025 and guiding documents of the State Bank.

Particularly, the Vietnam Bank for Social Policies fully performs the assigned tasks in Resolution No. 347/NQ-CP dated October 24, 2025 of the Government on key tasks and solutions to urgently overcome the consequences of natural disasters after storm No. 11, quickly stabilize people's lives, promote production and business recovery, actively promote economic growth, and control inflation well.

For the State Bank branches in the Regions (1, 3, 4, 5, 6, 7, 8, 9, 12), the State Bank requests that credit institutions in the area urgently deploy support to remove difficulties for customers affected by the storms and heavy rains and floods from July 2025 to October 2025 as mentioned above. At the same time, coordinate with the Departments and branches in the area to advise the People's Committees of provinces and cities to deploy solutions to support and remove difficulties for people affected by the storms and heavy rains and floods from July 2025 to October 2025.

The State Bank requests the Chairman of the Board of Directors/Board of Members, General Directors of credit institutions and Directors of State Bank branches in the above-mentioned Regions to promptly implement. During the implementation process, if difficulties or problems arise beyond their authority, credit institutions and State Bank branches in the Regions must promptly report to the State Bank for consideration and handling.

State Bank branches in Regions 1, 3, 4, 5, 6, 7, 8, 9, 12 include the provinces of Son La, Phu Tho, Lao Cai, Dien Bien, Lai Chau, Thai Nguyen, Cao Bang, Lang Son, Tuyen Quang, Bac Ninh, Quang Ninh, Hai Phong, Hung Yen, Ninh Binh, Hanoi, Thanh Hoa, Nghe An, Ha Tinh, Quang Tri, Hue, Quang Ngai, Da Nang.

Source: https://baotintuc.vn/tai-chinh-ngan-hang/giam-lai-suat-cho-vay-tu-05-2nam-voi-khach-hang-bi-thiet-hai-do-bao-lu-20251104180746979.htm