Held in Singapore in early July, the Asian Banking & Finance Awards honored financial institutions that have made outstanding contributions to innovation and positive market impact in Asia. The event attracted more than 100 financial and banking institutions and over 300 senior leaders from more than 30 countries.
Offering practical financial solutions as part of its strategy to build a sustainable financial institution, Home Credit made its mark with two prestigious awards: Finance Company of the Year and Customer Experience Initiative of the Year.
Mr. Leos Gregor - Director of Risk Management at Home Credit, affirmed: “With a commitment to professionalism and sustainable development, Home Credit will continue to empower people to create the lives they desire, thereby promoting positive changes in life and contributing to the growth of the Vietnamese economy .”
Furthermore, the Customer Experience Initiative of the Year award recognized Home Credit's efforts in improving loan collection processes and helping customers maintain their financial commitments. In the context of numerous customer complaints about payment reminder calls and the lack of clear industry-wide standards for loan collection procedures, Home Credit's initiatives have contributed to creating a framework and building a civilized and responsible approach, thereby enhancing customer experience and setting a positive standard for this activity in the market.
Home Credit reported positive business results last year, with after-tax profit reaching VND 1,291 billion at the end of Q4 2024. The non-performing loan (NPL) ratio decreased sharply to 1.76%, the lowest among companies in the same industry. The company continuously innovated and improved its core products such as the Home App, Home PayLater, and credit cards, maintaining a positive brand image and promoting sustainable digital finance through technological innovations.
Source: https://doanhnghiepvn.vn/kinh-te/tai-chinh-ngan-hang/home-credit-nhan-cu-dup-giai-thuong-quoc-te/20250714031845390






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