Hai Phong Tax accompanies business households

In order to facilitate taxpayers, Hai Phong Tax Department has implemented many solutions to support and accompany taxpayers, especially business households.

Hai Phong City Tax Officers directly support people and households to install the application
eTax Mobile electronic tax.

Taxpayer-centric

Ms. Nguyen Thi Kim Ngan on Nguyen Khac Chung Street, Thanh Dong Ward runs a grocery store. Last June, a tax officer from Region 9, Hai Phong Tax Department came to her store to give her direct instructions and support on how to declare and use electronic invoices generated from the cash register. Ms. Ngan said: "At first, I was worried because I was afraid that the software would have many complicated steps and would be difficult to operate. But after being enthusiastically instructed by the tax officer, I found the software interface simple and the operation quite easy."

Similarly, Mr. Nguyen Van Chung, an electronics and refrigeration business in An Duong ward, is subject to tax declaration and payment. Recently, Mr. Chung was also guided and supported by Hai Phong Tax officials to install the eTax Mobile electronic tax application. According to Mr. Chung, installing and using the application is completely free, helping him easily look up remaining tax obligations and receive tax-related notifications, limiting delays in tax obligations.

According to Hai Phong Tax, up to now, the city has more than 31,000 business households installing the Tax Mobile application, reaching 88% of the number of business households, contributing to facilitating people to fulfill their tax obligations anytime, anywhere. Of which, about 21,000 business households pay taxes electronically, reaching 68% of the number of households installed.

The city currently has 1,395 business households registering for electronic invoices from cash registers, exceeding the assigned plan by 78%. In addition, the application of electronic invoices for each sale has also been effectively implemented for 100% of retail gasoline stores in the city.

Various forms of support

Thanks to support and guidance, Nguyen Thi Kim Ngan in Nguyen Khac Chung street, Thanh Dong ward has mastered the operation of declaring and creating electronic invoices.

Hai Phong currently has more than 69,000 business households operating under the management of the Tax Department. Identifying this as an area that plays an important role in the city's budget revenue, Hai Phong Tax Department has implemented many appropriate forms of support.

Hai Phong Tax cooperates with enterprises and technology units to deploy simple, preferential software suitable for the characteristics of each field for easy access by business households. Many units provide MISA , KiotViet, Sapo, Softdream software... for business households and individuals to try for free for 6 months, giving away electronic invoice packages of up to 5,000 invoices, free consultation, instructions on declaring and using software... These activities not only help increase state budget revenue but also support businesses and business households to stabilize and develop production.

Recognizing the role of propaganda work to bring tax policies closer to people and businesses, Hai Phong City Tax Department has deployed many communication solutions. The City Tax Department's website regularly updates new policies related to the tax sector; propaganda articles about the industry's activities. Social media channels, fanpages, Zalo, Youtube are effectively utilized to spread information to taxpayers, especially business households and individuals.

Since the beginning of the year, Hai Phong Tax has organized nearly 30 training conferences and tax policy dialogues with the participation of more than 7,000 taxpayers. This is an opportunity for tax authorities and taxpayers to directly exchange, resolve difficulties, and improve transparency and responsibility in tax policy implementation. In addition, more than 36,000 taxpayers have received direct support at tax authorities; nearly 200 cases have been answered in writing and more than 3,700 cases have been supported via electronic platforms.

Hai Phong Tax also promotes tax declaration and accounting by standardizing personal tax code data according to Project 06 of the Government . The unit also closely coordinates with business registration agencies in updating information, opening and closing tax codes in accordance with regulations, saving time and costs for taxpayers and business households, thereby improving the quality of management and service.

The support and companionship of the City Tax Department with business households in recent times has brought positive results in budget collection. Since the beginning of the year, the total state budget revenue from business households and individuals has reached nearly 600 billion VND, reaching more than 80% of the 2025 estimate.

According to Mr. Vu Doan Ngoc Hung, Deputy Head of Hai Phong City Tax, with the motto of taking people and businesses as the center, in the coming time, the city's tax sector will continue to do a good job of propaganda and support for taxpayers; direct relevant units to maintain mobile support teams to directly support people and business households. The focus of propaganda and support work is to guide and encourage the transition from contract households to declaration households, regulations on accounting books for declaration households according to Circular 88/2021/TT-BTC of the Ministry of Finance, Decree 70/2025/ND-CP of the Government on business households with revenue of 1 billion VND/year or more are required to use electronic invoices from cash registers.

TRUONG HA

Source: https://baohaiphong.vn/thue-hai-phong-dong-hanh-voi-ho-kinh-doanh-519920.html