Toyota recalls Veloz Cross, Avanza Premio, and Yaris Cross in Vietnam.

The recall program calls for "Tightening the front shock absorber nuts on Veloz, Avanza, and Yaris Cross models."

The front shock absorbers of the affected vehicles may have a design flaw, where the shock absorber nut tightening torque may be insufficient. During vehicle use, the shock absorber nut may loosen, causing unusual noises.

In the worst-case scenario, affected vehicles may experience front shock absorbers falling off, resulting in instability during use. Toyota is also notifying customers whose vehicles are affected to bring them in for inspection. Based on the inspection results, the shock absorber nuts will be tightened. The estimated inspection and repair/replacement time is approximately 0.5 to 2.5 hours per vehicle.

The recall program "Tighten front shock absorber nuts on Veloz, Avanza, and Yaris Cross models" is officially being implemented by Toyota Vietnam starting January 19, 2024, at all Toyota dealerships nationwide.

"Replacement program for front brake caliper sliding pin dust covers on imported Veloz, Avanza, and Raize models"

Toyota recalls Veloz Cross, Avanza Premio, and Yaris Cross in Vietnam (Image 2)

Customers whose vehicles are affected will receive notifications from Toyota dealerships inviting them to bring their vehicles in for inspection. Based on the inspection results, the customer's vehicle will undergo replacement of the brake caliper sliding pin dust boot/brake caliper assembly. The estimated inspection and repair/replacement time is approximately 1.3 to 2.4 hours per vehicle.

The front brake caliper slide pin is equipped with a dust cover to prevent dust and water from entering. During the assembly of the front brake caliper assembly, assembly tools may rub against this slide pin dust cover, causing damage to the cover. If water enters the dust cover and causes rust, the brake pads may wear out prematurely.

Toyota Vietnam advises customers whose vehicles are affected by the two aforementioned programs to promptly bring their vehicles to Toyota dealerships nationwide for inspection and replacement completely free of charge. To save waiting time, customers can proactively contact a Toyota dealership to schedule an appointment before bringing their vehicle in for inspection.

All of the aforementioned vehicles will be accepted and repaired free of charge by authorized Toyota dealerships. The recall program began on January 19th and will continue until the repairs are completed.

For unofficial imported Toyota vehicles affected by these two programs, upon receiving a request from the vehicle owner, TMV will check the details. After the issue is confirmed and approved, the Toyota dealership will proceed with the inspection and replacement free of charge for the customer.

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