Professionalization of operation management is inevitable for Vietnamese industrial parks.

As private investment increases and multifunctional industrial parks spread, pressure for management innovation is shaping new development standards for Vietnam's industrial economy.

Repositioning to keep up with the new era

At the National Industrial Real Estate Forum 2025, Mr. Zhang Deng, Director of UNI-T Vietnam, shared that choosing Vietnam was a strategic decision in the group's global plan. However, the process of operating the factory in Vietnam was not easy.

Procedures for fire prevention and fighting or environmental impact assessment are still very complicated and take a long time to get approved. In addition, the biggest challenge the company faces is human resources as Vietnam has a young workforce, but the number of people with skills and experience in the high-tech field is limited.

According to Mr. Nguyen Khac Son, General Director of IMC Industrial Park Management and Operation Joint Stock Company: UNI-T's story is not unique. In many localities, FDI enterprises are facing similar problems: complicated legal procedures, scarce human resources, increasing operating costs, while requirements from global corporations on environmental standards, governance and emissions are increasingly strict.

Over the past decades, the industrial park model in Vietnam has contributed greatly to economic growth, creating jobs for millions of workers and becoming a destination for FDI capital flows. However, the traditional “land cutting - land leasing” model is gradually revealing many limitations. Industrial parks focus on expanding their area, taking advantage of incentives on land and cheap labor, but lack chain linkages, inefficient use of resources and putting great pressure on infrastructure and the environment.

Meanwhile, the new generation of FDI requires more stringent standards on Environment, Social and Governance (ESG), digital transformation, emission reduction and especially the quality of operational management services.

New generation FDI enterprises require stricter ESG standards. Photo: Pinterest.

The increasing emergence of new industrial park models such as industrial urban areas, service industrial parks, ecological industrial parks, etc. also creates new requirements and requires a professional management and operation team to ensure effective operation of the industrial park, thereby increasing the attractiveness of tenants.

Developing a service ecosystem helps industrial parks attract FDI enterprises

Experts say that Vietnam’s industrial parks are facing the need to reposition themselves: from a simple infrastructure leasing model to developing a comprehensive, green, smart, and sustainable ecosystem. As international standards become increasingly stringent, management capacity and operational quality become key factors to retain multinational corporations.

For over a decade, IMC has accompanied many investors and FDI enterprises in managing and operating industrial park infrastructure. The company is also applying technology to build a green and smart industrial park model, gradually approaching ESG criteria.

For example, at Quang Minh Industrial Park ( Hanoi ), IMC has put into operation a Smart Operations Center with hundreds of IoT sensors, AI cameras and a real-time environmental monitoring platform. This system allows for early detection of abnormalities, automatic warnings, and proactive maintenance support.

Smart Industrial Park Operation Center built by IMC.

In addition, the company also plays the role of a "bridge" between businesses and local authorities, supporting the removal of legal procedures and connecting clean energy projects such as rooftop solar power.

At present, IMC is consulting on 7 traditional industrial parks to convert to ecological direction and 4 new industrial parks to meet the criteria of ecological industrial parks (EIP).

As a member of ROX Key Holdings - part of the ROX Group ecosystem, IMC inherits comprehensive capabilities in operations management, human resources, technology and communications. From there, the company provides a complete package of closed services for industrial parks: infrastructure management, wastewater treatment, security, sanitation, landscape... along with financial solutions in cooperation with MSB Bank.

The “one-stop-shop - many services” model that IMC and ROX Key provide will help businesses in the industrial park reduce costs, optimize operations and maintain a professional working environment.

“In the context of rising global tariffs and costs, FDI investors do not only need land or incentives, but also a long-term supporting ecosystem. From project preparation, operation to expansion, comprehensive and professional support is the key to helping Vietnam retain and develop sustainable FDI capital flows,” Mr. Khac Son emphasized.

Source: https://nongnghiepmoitruong.vn/chuyen-nghiep-hoa-quan-ly-van-hanh-la-tat-yeu-cua-cac-kcn-viet-d781366.html