EVNSPC pioneers digital transformation, creating breakthroughs in business efficiency

During the period 2021-2025, EVNSPC has made a strong mark on the digital transformation journey, applying science and technology to all production and business activities.

Solid digital platform – Smart governance

EVNSPC staff instruct customers to install the Customer Service App to monitor online and register for electricity services via smartphone devices.

Southern Power Corporation (EVNSPC) is one of the three leading units of Vietnam Electricity Group in terms of completion of the Digital Transformation Project for the 2021-2025 period, reaching about 95-96% of the targets.

In the field of administration, shared software has been deployed to the Power level, effectively exploited in operations. The administration system has been upgraded in sync with ERP, CMIS, HRMS, PMIS, D-Office platforms and BI - Tableau centralized data warehouse to serve real-time decision making. To date, 100% of internal records, documents and business processes have been digitized. More than 19,500 officers and employees use digital platforms in their daily work, thereby creating a flexible, transparent and effective working environment.

100% of responsible officers and employees are equipped with digital signatures; 14 business processes are digitized (safety, technical, legal, planning, investment...); the financial management system is fully digitized with E-Invoice, E-Payment, cash flow planning and 150 Tableau-BI dashboards, helping to manage in real time.

Hotline power grid construction

Significant progress has been made in the engineering and safety sectors. A standardized PMIS with over 20 million records, condition-based maintenance (CBM) implementation, field monitoring using Digital Workforce, and integration of AI and drones in grid inspection.

At the same time, EVNSPC pioneered in improving electricity services towards digitalization and automation. Up to now, 100% of electricity services are provided online at level 4; 71% of customers use services on digital platforms (Web/App/Zalo) and 60% of requests are received and processed automatically through the CMIS 4.0 and EVNHES 2.0 systems. The Corporation has also upgraded CMIS 4.0, EVNHES 2.0, and served more than 8 million customers through the Customer Service App/Web.

Along with the integration of EVNID electronic identification, comprehensive electronic payment and electronic invoice connection, EVNSPC has improved user experience, aiming to serve customers faster, more transparently and more conveniently.

EVNSPC employees apply flycam equipment in power grid inspection work

EVNSPC has implemented 8 scientific projects, including 3 projects applying artificial intelligence (AI) in monitoring, signal analysis and equipment failure prediction. The research results have directly supported the management and operation of the power system, improved the reliability of power supply, improved the SAIDI index by 84.4% compared to 2016, while increasing labor productivity and reducing power loss.

The Corporation boldly applies many advanced technologies in the field such as hotline construction; drone application in 110kV grid inspection; AI application and sensor technology in partial discharge monitoring, dissolved gas analysis, diagnosing potential transformer failures... These solutions contribute to improving system stability, minimizing failures and modernizing the Southern power grid in the direction of "smart, safe and efficient operation".

Phase 2026–2030: Breakthrough in digital infrastructure and artificial intelligence

Entering the 2026-2030 period, EVNSPC continues to focus on comprehensive digital transformation and modern infrastructure development, towards the model of "One infrastructure - One database - One smart operating platform", focusing on three strategic pillars.

EVNSPC promotes the application of science and technology in the inspection and operation of the power grid.

First, modernize digital infrastructure: develop software-defined networking infrastructure (SDN), Tier III data centers, hyper-converged infrastructure (HCI) and cloud computing to serve the entire system.

Second, data mining and AI: forming a unified data lakehouse, deploying big data analytics and artificial intelligence in load forecasting, predictive maintenance, operational optimization and customer satisfaction analysis.

Third, information security and smart operations: applying the "Zero Trust" security model, operating an AI-integrated SOC Cyber ​​Security Center, ensuring safety and reliability for the entire digital infrastructure.

Technical Management Software is applied and exploited effectively.

At the same time, the Corporation will expand the application of drones, BIM, AI and UAV in construction supervision, digitize 110kV stations, develop smart grids integrating renewable energy - aiming at the goal of modern, efficient management and greening the power system in the Southern region.

The new phase places high demands on infrastructure modernization, smart data exploitation and customer experience enhancement. EVNSPC identifies digital transformation as not only a technical task but also a driving force for sustainable development, helping the Corporation operate more efficiently, transparently and creatively.

From the foundation built in the period 2021-2025, EVNSPC continues to affirm its pioneering position in technology application, digital transformation and innovation of Vietnam Electricity Group.

Source: https://daibieunhandan.vn/evnspc-tien-phong-chuyen-doi-so-tao-dot-pha-trong-hieu-qua-kinh-doanh-10390183.html