Controversy at Eager Village summer camp
In recent days, public opinion has been stirred by the story of a parent expressing her frustration about her child's unpleasant experiences at the Eager Village summer camp. From unsanitary toilets, bullying, to signs of rashes and declining health after returning home..., all have created a strong wave of controversy on social networks.
It is worth mentioning that when reporting, this parent said that he received an unfriendly response from the summer camp organizer. The incident quickly attracted attention when many other families who had also sent their children to the summer camp at Eager Village spoke up to share similar experiences.
The post sharing the not-so-fun experiences of children at the Eager Village summer camp attracted the attention of many netizens.
Many people expressed disappointment at the high cost (from 9 to 11 million VND) but the quality of service and experience did not match. In particular, the unprofessional attitude and disrespect for parents of the organizing committee when receiving feedback made many parents even more upset.
Eager Village, a famous summer camp model that many parents in the city are interested in, suddenly received a "storm" of anger and calls for a boycott. Under pressure from public opinion, on the evening of July 3, on its official Fanpage, Eager Village posted a long article to answer questions and respond to this noise.
"This experience helps children to be more appreciative and grateful"
In their post, Eager Village went into detail about each issue that parents reported, from hygiene conditions, insect prevention, to food safety. Accordingly, Eager Village affirmed that their camps are all located in rural areas, large in area and hidden in nature. This means that mosquitoes and insects are inevitable.
However, they said they regularly sprayed mosquito and insect repellent in common areas, resting rooms, and dining rooms, prioritizing biological products to ensure safety. Each resting room has a bottle of mosquito repellent spray (the kind that is sprayed on the body) and teachers and coordinators always carry it to remind and support the children. Parents are also advised to let their children bring their own mosquito repellent spray from home. 100% of the beds have mosquito nets and children are instructed to hang, fasten, and fold the nets themselves. Each resting room has at least one teacher or coordinator sleeping in the same room to manage the campers.
Regarding the toilet and bathroom areas, Eager Village responded that each room has a full bathroom with a hot water heater and natural bath products, and a toilet with a toilet of the type commonly used in modern families. These areas are cleaned periodically every 2 hours during the camp's activities.
However, Eager Village also admits that the amenities of a rural nature summer camp cannot compare to the comfort and cleanliness of a home or resort. They emphasize that these experiences somehow convey to children the message of "more appreciation and gratitude for what they are enjoying from their parents' hard work and efforts, things that seem to be taken for granted, taken for granted every day...".
Regarding the foul smell in the toilets during peak hours, Eager Village promises that the staff will clean them immediately afterwards. They also pledge to receive feedback on the quality of the facilities with an open mind to fix and improve, and will spend more time educating and instructing children on how to use the toilets responsibly, assign more staff, and increase the frequency of inspections and cleaning.
Regarding meals and food safety, Eager Village emphasizes that campers' meals are prepared according to a carefully researched menu to ensure nutritional balance, using seasonal, local ingredients, ensuring they are healthy, clean, and organically grown in the village and neighboring families. Dishes are prepared right in the village kitchen, including main meals, snacks, and home-cooked/brewed drinks such as milk tea, plum juice, lychee tea, fresh fruit from the village garden, absolutely no bottled drinks or processed foods.
They commit that 100% of meals at the Village are prepared according to the menu that has been planned and sent to parents, and that extra food is always available for children if they need it.
The Eager Village post received mixed reactions. Some people appreciated the organizers' openness and clear explanation. However, many parents still felt unsatisfied, especially the view that the experiences lacking amenities were for children to "appreciate and be grateful". Many opinions said that spending a large amount of money for children to go to summer camp is not for children to "suffer" but for children to learn and develop in a safe environment with minimal amenities.
Source: https://phunuvietnam.vn/lum-xum-tai-trai-he-lang-hao-huc-don-vi-to-chuc-noi-gi-20250704184645538.htm
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