From challenge to opportunity: Sacombank accompanies businesses in digital transformation

(Dan Tri) - Not only stopping at providing financial services, Sacombank also cooperates with partners to bring a series of technology solutions to each store, supporting individual businesses, business households, and small traders in digital transformation.

Ms. Nguyen Thi Lan, a fruit vendor at Tan Dinh Market (HCMC), said she was confused when she heard that she had to use electronic invoices that directly connected to the tax authorities. At over 60 years old, with a modest monthly income, she was worried that the cost of software, equipment and declaration procedures would exceed her ability.

“I am only used to writing in notebooks, so hearing about new technology and taxes makes me scared, and I think it will cost a lot if I have to buy more equipment,” Ms. Lan shared.

Many small traders at Tan Dinh market have gained access to and use of electronic invoices thanks to the support of Sacombank .

Ms. Lan's story is also the common reality of many small businesses struggling to adapt to the digitalization process.

“Despite many difficulties, with their flexibility and high adaptability, individuals and household businesses are asserting their position as a powerful, high-growth, and stable economic driving force. Besides support from the State, organizations such as banks and technology companies will also play an important role in helping small businesses turn challenges into opportunities for more sustainable development,” shared Ms. Nguyen Phuong Huyen, Director of the Individual Customer Division at Sacombank.

In fact, many policies, from macro-level to practical measures, have been implemented to help small businesses more easily transition to digitalization. Sacombank has also proactively supported business households by directly visiting markets and shops to listen, advise, and implement suitable solutions. The bank assists in opening accounts, issuing QR codes, installing equipment, and providing guidance on using Sacombank Pay, helping small businesses become familiar with cashless payments, manage income and expenses conveniently, and conduct business with greater peace of mind.

"Even though my children have shown me many times, I still get confused whenever I hear about cashless payments or banking apps. Luckily, Sacombank staff came to guide me step-by-step; otherwise, I probably wouldn't have dared to do it. Now that everything is running smoothly, I feel much more at ease," shared Ms. Nguyen Thi Lan.

For businesses already familiar with technology, such as coffee chains, pharmacies, or grocery stores, the challenge is no longer about adapting to digital tools, but rather about managing operations and maintaining a flexible cash flow. To address this, Sacombank collaborates with partners like MISA and NextPay to provide a comprehensive solution free of charge for 12 months, covering everything from cash flow, fund management, and accounts receivable to integration with electronic invoicing, accounting, and digital signature software. Simultaneously, the bank integrates sales management across multiple platforms, from physical stores to e-commerce websites; and supports inventory, employee, and customer management.

Sacombank is also ready to support timely capital for business households through flexible loans with preferential interest rates, simple procedures, and quick disbursement. With sudden capital needs, customers can use unsecured overdrafts to proactively rotate business capital.

"The unique characteristic of a grocery store is that it requires constant inventory replenishment, especially before holidays, when costs increase while sales revenue is slow to come in. Having timely working capital helps me maintain sufficient stock and avoid missing business opportunities," said Nguyen Anh Minh, the owner of a grocery store in Dong Nai.

For businesses transitioning to corporate status, Sacombank provides a comprehensive suite of specialized account services, ranging from payment accounts, corporate cards, electronic banking services, interbank and intrabank transfers, to online tax payments – creating a foundation for customers to begin their business journey in a more professional and efficient manner.

Shop owners have confidently converted to business models, creating momentum for business breakthroughs in the coming period.

“Transitioning to a business model is a direction we’ve long desired, but barriers related to capital, legal frameworks, technology, and especially costs remain major challenges. However, with new policies from regulatory agencies and the support of banks, things are gradually becoming more favorable,” shared Ms. La Xuan Hien, owner of an F&B business in Hanoi, who recently transitioned from a household business model.

With comprehensive solutions, Sacombank helps household businesses overcome three major barriers: finance, technology, and legal. These supports not only help them overcome operational difficulties and comply with regulations, but also bring practical benefits: increased revenue, cost savings, and more professional management.

“Sacombank not only provides tools but also brings peace of mind and motivation for businesses to confidently develop. We are committed to accompanying businesses and small traders at every stage, from the beginning to sustainable development in the digital age,” Ms. Nguyen Phuong Huyen emphasized.

Readers can visit the website or contact hotline 1800 5858 88 (free) for specific advice and direct support.

Source: https://dantri.com.vn/kinh-doanh/tu-thach-thuc-den-co-hoi-sacombank-dong-hanh-cung-ho-kinh-doanh-chuyen-doi-so-20250909150152630.htm