According to information from the Hanoi City Electronic Information Portal, recently the Hanoi Department of Natural Resources and Environment has received complaints about receiving calls from employees of the Hanoi Department of Natural Resources and Environment inviting citizens to update their citizen identification information and convert to digital.
However, the Hanoi Department of Natural Resources and Environment affirmed that the above behavior of some subjects is fraud aimed at appropriating citizens' property.
Specifically, on September 9 and September 16, 7 citizens brought their Land Use Rights Certificates (LURCs) and citizen identification cards to the Department to complete the declaration procedures and integrate information into the VNelD application after receiving phone calls from strange numbers.
Regarding the above incident, the Hanoi Department of Natural Resources and Environment affirmed that the calls and text messages requesting citizens to carry out procedures to update citizen identification information, convert numbers, and integrate information on Land Use Rights Certificates into the VNelD application are incorrect.
Currently, the City has not required citizens to integrate information on the Land Use Rights Certificate into the VNelD application...
Some scammers impersonated employees of the Hanoi Department of Natural Resources and Environment, inviting citizens to update their citizen identification information and convert to digital (Photo: IT).
The Hanoi Department of Natural Resources and Environment affirms that the unit only receives administrative procedure settlement dossiers through the following forms: Directly receiving at the reception and result return department of the Department, Hanoi Land Registration Office and its affiliated branches; receiving via public postal service, the recipient is at the address of the reception and result return department of the Department, Hanoi Land Registration Office and its affiliated branches; receiving online through the National Public Service Portal, Hanoi City Public Service Portal.
The Director of the Hanoi Department of Natural Resources and Environment requested heads of affiliated units to step up measures to strengthen discipline and administrative discipline for cadres, civil servants, public employees and workers.
In addition, the Director of the Hanoi Department of Natural Resources and Environment requested that its affiliated units publicly post and only use the agency's or unit's phone number when requesting citizens and organizations to supplement or complete administrative procedure records. This is to help prevent bad actors from taking advantage of the trust of citizens and organizations, impersonating officials, civil servants, public employees, and employees of the Department to defraud and appropriate property.
The Hanoi Department of Natural Resources and Environment also recommends that people and organizations be vigilant when receiving phone calls claiming to be from the unit's staff to notify, request additional information, provide personal information over the phone or request payment of fees and charges.
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