Carrying out the dual task of digital transformation in the industry and trade sector

Deputy Minister of Industry and Trade Nguyen Sinh Nhat Tan speaks

In his opening speech, Deputy Minister of Industry and Trade Nguyen Sinh Nhat Tan emphasized that for Vietnam, the digital economy is continuing to improve significantly and becoming a new pillar to help improve productivity, expand markets and increase the resilience of the economy. Retail e-commerce is forecast to exceed the 25 billion USD mark and continue to be the main pillar of the internet economy.

According to the Deputy Minister, the Government identified 2025 as the year to accelerate the implementation of Resolution 57 on digital transformation, with the consistent view that digital transformation is an important driving force to develop productive forces and enhance national competitiveness.

The Deputy Minister affirmed that the industry and trade sector has promoted digital transformation on all three pillars: digital government - digital economy - data infrastructure. However, 2025 requires stronger and more comprehensive innovation to take advantage of opportunities from dual transformation - digital transformation and green transformation.

To realize this goal and propose policies, models and solutions to promote e-commerce and digital economy to develop effectively and sustainably, Deputy Minister Nguyen Sinh Nhat Tan suggested identifying new technology trends such as artificial intelligence, internet of things, big data, cloud computing and their applicability in digital government, smart manufacturing, smart energy and e-commerce.

Along with that, perfecting solutions to develop a green - sustainable - safe e-commerce market; strengthening cross-border e-commerce management; promoting regional connectivity and supporting the consumption of local products on digital platforms.

The Ministry of Industry and Trade also proposed models and solutions for digital economic development in localities, especially for small enterprises and business households.

Forum scene on the morning of December 3

Reporting on "Orientation for digital transformation of the industry and trade sector by 2026", Deputy Director of the Department of E-commerce and Digital Economy Hoang Ninh said that digital transformation continues to be identified as a strategic task, associated with green transformation and sustainable development, and is also an important driving force to promote comprehensive restructuring of the industry by 2030.

According to him, in recent times, the industry and trade sector has achieved many results in implementing digital government, demonstrated through 224 full-process online public services, the digitization rate of records reaching 95.52%, more than 691,000 sets of records exchanged through the ASEAN Single Window Mechanism in 2024 and over 52,500 businesses served through the system. The Ministry of Industry and Trade continues to lead the country in terms of satisfaction with online public services with an absolute score of 18/18, of which the satisfaction rate reached 100% with handling feedback and recommendations and 97.54% with receiving and resolving administrative procedures. The above results not only reflect the "user-centric" approach but also create an important data foundation for the digital transformation process of the entire sector.

In the development of the digital economy, Mr. Hoang Ninh said that e-commerce continues to be the main growth driver with the B2C scale in 2024 reaching about 25 billion USD, accounting for 10% of total retail sales of goods and consumer services. Digital transformation in industry - smart manufacturing recorded many positive signals with the IIP index increasing by 8.4% - the highest level in 5 years; about 90% of processing - manufacturing enterprises have partially deployed digital solutions; 35% apply robots and sensors in production; 10-12% reach the level of smart factory 3.0.

In addition, the energy sector continues to transform strongly with the application of smart metering, real-time operational data, AI load forecasting, EMS systems in enterprises, and the expansion of renewable energy models.

The representative of the Department of E-commerce and Digital Economy also emphasized that Vietnam's digital economy is expected to reach 39 billion USD by 2025, continuing to be among the fastest growing in the region; more than 40 AI startups have attracted 123 million USD in private capital; 81% of users interact with AI daily and 96% expressed trust in AI agents.

From the above results, the representative of the Department of E-commerce and Digital Economy said that 2026 will be the time for the industry and trade sector to create a number of strategic breakthroughs, including standardizing national e-commerce data, expanding the 3.0 - 4.0 generation smart factory model and mass deploying smart energy metering and management nationwide.

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