Do not interrupt administrative procedures

From July 1, Ho Chi Minh City officially operates a two-level local government model, with 168 wards, communes, and special zones, stretching from urban to rural areas, coastal areas, and islands. What people and businesses are particularly interested in is how administrative procedures will change and how to submit documents and receive results quickly and conveniently?

According to the Office of the Ho Chi Minh City People's Committee, preparations for the new model have been carried out systematically and scientifically to ensure the operation of the new apparatus from July 1. In particular, the focus is on ensuring the settlement of administrative procedures for people and businesses. The headquarters addresses and hotlines of the Provincial and Commune Public Administration Service Centers have been publicly announced, ensuring easy access for people and businesses.

Civil servants of the People's Committee of Vinh Loc A commune, Binh Chanh district, Ho Chi Minh City handle administrative procedures for people. Photo: NGO BINH

To avoid system errors, Ho Chi Minh City has announced a list of 2,357 administrative procedures with 1,625 internal procedures updated on the Administrative Procedures Information System. Grassroots agencies are guided to flexibly apply the three-step process (receiving - processing - returning results) during the transition period. In addition, the city has also established a support contact to promptly resolve any arising issues.

The new Public Administration Service Center model in Ho Chi Minh City will be deployed in a modern direction, including 3 facilities: Main facility at 159 Pasteur, Xuan Hoa ward (expected to operate from September 2025); Facility 2 at the Administrative Center building, Le Loi street, Binh Duong ward; Facility 3 at 4 Nguyen Tat Thanh, Ba Ria ward.

In particular, people can choose from three ways to submit their applications: directly at the provincial/commune-level one-stop shop, online on the National Public Service Portal, or through the public postal service. The results are also delivered flexibly in person, by post, or electronically to the individual's VNeID account.

From July 1, when carrying out administrative procedures, people and businesses can: Look up procedures, submit documents and receive results via the National Public Service Portal account; go to any one-stop department within the city, without having to follow the old location; use the personal identification code VNeID to exploit and reuse existing documents.

Establish a working group to resolve social insurance issues from July 1

On June 29, the Social Insurance of Region XXVII (HCMC, Binh Duong Province and Ba Ria - Vung Tau Province) announced that it had established a permanent working group at the Social Insurance of Region XXVII to direct the reception, guidance, resolution and timely handling of problems arising in the implementation of the two-level local government from July 1. Accordingly, the working group at the Social Insurance of Region XXVII directly directs, supervises and supports the reception, guidance and handling of documents related to Social Insurance, health insurance and unemployment insurance when organizing the two-level local government in the new HCMC.

DONG SON

Source: https://www.sggp.org.vn/khong-de-gian-doan-thu-tuc-hanh-chinh-post801732.html