According to the agreement,FPT will be the strategic partner to advise and implement comprehensive digital transformation for NovaGroup, focusing on AI, big data, IoT, and automation, with the aim of optimizing operations, enhancing customer experience, and promoting sustainable growth.
FPT and NovaGroup will jointly build an AI Center of Excellence – a place for researching, developing, and disseminating technological capabilities throughout the entire NovaGroup ecosystem.
The two sides will jointly identify priority problems in applying technology in business, marketing, organizational management, operations, finance - investment and customer care, thereby deploying AI solutions in marketing, supply chain management, customer care, supporting executive decision making and improving customer experience.
FPT and NovaGroup will develop infrastructure and digital platforms for smart urban areas, deploy centralized management systems, energy monitoring, operations management and smart resident connections.
In the smart real estate (PropTech) segment, the two sides aim to apply metaverse, blockchain and customer data platform (CDP) to increase transparency, enhance experience and personalize services.
Simultaneously, the two sides are also collaborating on the application of IoT and AI in Agriculture 4.0, blockchain-based traceability, as well as deploying AR/VR platforms in digital tourism and the "Nova Digital Future" program – a creative community project aimed at sustainable development.
A key content of the agreement is training and developing digital human resources. FPT and NovaGroup will coordinate to build and implement training programs for NovaGroup leaders and staff on AI-First strategy, digital management, data and innovation.
In the next phase, FPT and NovaGroup plan to connect the customer ecosystem and Nova Membership program with FPT's digital platform, helping users accumulate points, make payments and experience flexible services across the entire product chain - from real estate, consumption to education and tourism.
Source: https://doanhnghiepvn.vn/kinh-te/novagroup-se-xay-dung-trung-tam-nang-luc-ai/20251210110546131
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