Hotel cancellation policies

Whether or not a hotel room can be cancelled, or whether there is a fee, depends on the hotel's policy.

Responding to readers about room cancellations, a media representative of a 5-star hotel in Hanoi said that depending on the time, reason, and hotel regulations, you can cancel, postpone, or change your reservation. Each hotel will have its own policy on this, so you need to review your booking.

In addition, according to Trip.com, when booking a room, travelers should ask/read carefully the terms of refund and cancellation, as well as the related fees. Some hotels will waive cancellation fees, while others require guests to pay 30-50%, or even up to 100% if they cancel, which means they cannot cancel the room. Bookings that cannot be canceled will usually have lower prices.

In addition, when you book a room, the hotel will clearly state, for example, if you cancel within 1 to 5 days before check-in, you will be charged 100% of the booking fee. If you cancel between 5 and 10 days, you will be charged 30% to 70% of the booking fee. But if you cancel 10 to 15 days in advance, you can get a free cancellation.

Booking a room and then not staying and canceling the room will usually incur a fee. Currently, when you book a hotel directly or through a cheap booking website, cancellation/check-out may incur a fee. This fee will depend on when you cancel the room.

To change your booking, you should contact the hotel directly or through intermediary channels such as booking websites or agents to get the most detailed information.

According to vnexpress.net

Source: https://baohanam.com.vn/du-lich/cac-quy-dinh-ve-huy-phong-khach-san-103400.html