
The centralized customs clearance model has been piloted at Mong Cai International Border Gate since 2018. This is an important step in reforming customs procedures, especially for imported and exported goods by road.
The core of this model is the digitization of customs documents. All related documents are converted into electronic data. The digital border gate and smart border gate platform is built on the combination of many modern technologies such as: Computer networks, cloud data, GPS systems and artificial intelligence (AI).

Mong Cai International Border Gate Customs has established an AI Application Research Team, consisting of 11 core members, to produce videos and infographics to vividly promote digital transformation, policies and business strategies to businesses; digitize the entire system of documents and business processes in the form of QR codes for 134 administrative procedures in 8 groups of procedures. Newly issued documents are updated promptly, ensuring systematicity, consistency and ease of access...
Currently, in the Bac Luan I bridge area, the smart immigration control model has been deployed for border residents. The Bac Luan II bridge area has built smart border gate infrastructure, installed specialized lanes and equipment to operate IGV unmanned self-driving vehicles, operating 24/7; built an Intelligent Operation Center (IOC) according to the framework plan, expected to be completed by the end of 2026.

Thanks to that, import and export turnover through border gates in Mong Cai has increased rapidly. Since the beginning of the year, the Mong Cai Border Gate Customs Team has processed 87,106 declarations with a total import and export turnover of up to 5,134 million USD, an increase of 36% in declarations and 38% in turnover compared to 2024. The total number of enterprises carrying out import and export procedures is up to 2,012. Of which, there are 354 enterprises in the province, 1,658 enterprises outside the province, an increase of 52% compared to 2024. The total number of newly established enterprises is 1,128 enterprises, an increase of 396 enterprises compared to the same period last year.
Ms. Lai Nguyet Ha, Director of New Space Hai Phong Joint Stock Company, a unit specializing in importing steel from China, said: “For about 3 years now, we have been able to complete procedures through Mong Cai International Border Gate much more quickly. Customs officers here work professionally, provide thoughtful support to businesses, and shorten customs clearance time. In addition, the roads in Quang Ninh are now more convenient, so the number of businesses importing and exporting goods through Mong Cai has also increased.”

In phase 2 (2027-2030), Mong Cai International Border Gate Customs will expand the scope and scale of Bac Luan I Border Gate, increasing the number of automatic control lines serving both border residents and tourists .
At Bac Luan II Border Gate, the smart border gate model for both people and goods will continue to be expanded. It is expected to apply the IGV or mono-rail (sky-rail) automatic freight transport model depending on actual needs. At the same time, it will continue to form a logistics center, e-commerce, import-export exhibition, smart logistics warehouse and other supporting infrastructure, creating a modern border gate - logistics - trade complex, connecting Vietnam and China.
In particular, the border gate management system will be fully digitized, applying facial recognition technology, fingerprint scanning, QR codes, electronic passports... synchronized with the National Database on Population and Immigration. The control of people, goods and vehicles passing through will be automated, shortening the time for procedures, reducing costs, limiting direct contact, contributing to preventing smuggling, trade fraud and ensuring border security.

Mr. Pham Ngoc Linh, Deputy Head of Mong Cai International Border Gate Customs, said: "Customs is the central unit in perfecting connection standards and data sharing between the two sides of the border and has actively coordinated with Dong Hung Customs to unify procedures, technical standards and ensure information security and safety, in accordance with bilateral agreements and legal regulations of each side."
Along with that, Mong Cai Customs organizes conferences, seminars, direct dialogues, takes advantage of online platforms such as fanpage, zalo, email... to convey information quickly and accurately to businesses. At the same time, it cuts down and simplifies administrative procedures for 8 items subject to specialized inspection.
With effective solutions, Mong Cai International Border Gate Customs not only contributes to modernizing state management but also creates practical values, reduces costs, shortens customs clearance time and increases satisfaction of the business community. These results are also a testament to the success of the province's comprehensive digital transformation strategy, contributing to creating a smart, modern customs system, promoting international trade and enhancing the country's competitive position.
Source: https://baoquangninh.vn/kien-tao-mo-hinh-thong-quan-thong-minh-thuc-day-thuong-mai-bien-gioi-3387519.html










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