AI applications solve 'challenges' in insurance and private equity investment sectors

DNVN - FPT has just signed a cooperation agreement with two American technology companies, CR Labs.ai and Carlton Richards, aiming to maximize the power of AI technology at insurance companies and private equity investment funds, ensuring the highest standards of security and scalability.

The insurance and private equity sectors are facing growing challenges. Insurers must reduce underwriting times, improve fraud detection, improve claims processes, increase agent productivity and enhance customer engagement.

Meanwhile, private equity funds need to optimize their portfolios and manage risks, complying with the most stringent standards of data security and auditing. Current AI solutions are still limited, often experimental, insecure or not tightly designed to meet the strict standards of regulators and investors.

The alliance betweenFPT , CR Labs.ai and Carlton Richards brings AI solutions that combine global technology scale.

To address these challenges, the alliance between FPT, CR Labs.ai and Carlton Richards brings AI solutions that combine FPT’s global technology scale, CR Labs.ai’s deep experience in insurance and private equity, and Carlton Richards’ strategic consulting capabilities.

The solutions are deployed on-premises or on dedicated cloud infrastructure with encryption, access control and standard security measures, ensuring privacy and safety. The alliance goes beyond deployment and accompanies businesses throughout the entire AI solution lifecycle - from design, refinement, monitoring, retraining to regulatory reporting. Through this collaboration, the three companies will leverage their core solutions and capabilities to support clients in the insurance and private equity industries:

AI-powered insurance platform – Automates underwriting, risk scoring, fraud detection and claims processing. This reduces underwriting time from 20 minutes to just 2 seconds per case and processes up to 87% of claims online.

Agent Productivity Platform – Comprehensive AI agent platform: supports recruitment, training, lead generation and sales support, increasing agent productivity by 25%. When deployed for a global insurance company, the solution helped the client increase annual premium revenue by $280 million.

Customer & Agent Engagement – ​​FPT’s IvyChat application, a multi-agent large language model application solution, supports customer service, contract renewals and real-time voice/chat consultation. IvyChat helps shorten claim processing time, reduce errors by 80% and save 33% of annual human resource costs.

Applications for private equity – Solutions for portfolio optimization, risk modeling and client segmentation, balancing the need for technological innovation with rigorous audit standards.

Mr. Dang Tran Phuong, Deputy General Director of FPT Software and General Director of the Americas, FPT Corporation, said: “With the AI-first orientation and AI integrated into every solution at FPT, we are always a pioneer in accompanying global enterprises. Leveraging our professional strengths, global presence and AI-enhanced human resources, we are ready to bring breakthrough transformation to customers.”

CR Labs.ai is a specialist AI developer in the private equity and insurance sectors, with a focus on compliance, transparency and scalability. It is a subsidiary of Carlton Richards, a management consultancy that designs and implements advanced AI solutions and growth strategies for clients operating in highly regulated industries.

Mr. Van

Source: https://doanhnghiepvn.vn/kinh-te/ung-dung-ai-giai-quyet-thach-thuc-linh-vuc-bao-hiem-dau-tu-co-phan-tu-nhan/20251008105714320