VinBus and Xanh SM coordinate to "pick up and drop off" each passenger

From August 15th, residents of Hanoi and Ho Chi Minh City can conveniently search for routes and use a multimodal transportation system combining buses and Xanh SM electric motorbikes on the latest version of the VinBus app. Specifically, in the latest version of the VinBus app, updated on August 15th, VinBus, in collaboration with Xanh SM, launched a Door-to-Door green transportation solution, offering "door-to-door pickup and drop-off" for each passenger. With this feature, customers can search for routes, plan, and enjoy a "smoke-free" trip by seamlessly combining VinBus electric buses and Xanh SM electric motorbikes from their starting point to their destination.

In addition, users in Hanoi and Ho Chi Minh City can also look up connections with other traditional bus services, maximizing convenience for customers.

Along with the route lookup feature on the VinBus app since its early days of operation, the newly launched Door to Door solution promises to bring public transport users new and more exciting experiences with three key benefits. First, the Door to Door green transportation connection solution optimizes convenience by integrating all types of transportation (electric buses, city buses, Green SM electric motorbikes) into a single application, helping passengers easily plan and execute trips without having to download and open multiple applications. Second, by simply entering the departure and arrival points, VinBus will suggest travel options for passengers with information on prices and estimated travel times, allowing passengers to choose the most suitable option within their budget and optimize costs. Thirdly, the Door-to-Door solution offers users a more comfortable and convenient travel experience, eliminating the need to walk long distances between bus stops and destinations, thus optimizing travel time. On the very first day of the Door-to-Door green transportation service's launch, many customers praised its convenience. “Previously, after getting off the bus, I often had to walk more than 1km to get home. Walking alone wasn't a big problem, but carrying heavy luggage in hot weather was quite tiring. With this method, I was given suggestions for optimal transfer points, saving both money and making the journey more comfortable,” said Ms. Nguyen Minh, a passenger on the E03 bus route (Hanoi). Having lived and worked in South Korea, Mr. Tuan Phung was quite surprised by the new features on the VinBus app: “Door to Door or intelligent transportation MaaS (Mobility-as-a-Service) is the trend of the future. I am very happy that Vietnam is increasingly investing in technology to improve customer experience. With modern solutions like this, I believe that public transportation will be supported and accepted by more and more people.”

A customer is experiencing the Door-to-Door green transportation connectivity solution.

Currently, in addition to the Door-to-Door function, the VinBus app also provides many other useful information such as: managing electronic cards/tickets, searching for bus routes, finding the optimal bus, etc. After nearly 3 years of operation, VinBus has accompanied more than 85 million passengers on green journeys. With the spirit of "Serving from the heart," VinBus drivers and attendants are constantly striving to improve the customer experience through modernity, safety, and friendliness.

To use the Door-to-Door feature, passengers can refer to this link: https://vinbus.vn/vinbus-va-xanh-sm-ra-mat-tinh-nang-door-to-door-don-tan-cua-dua-tan-noi-tung-hanh-khach For any questions, concerns, or feedback regarding VinBus, passengers can contact the VinBus fanpage or call the hotline 1900 866 663 for the quickest response.

Source: https://vov.vn/doanh-nghiep/doanh-nghiep-24h/vinbus-va-xanh-sm-phoi-hop-don-tan-cua-dua-tan-noi-tung-hanh-khach-post1114767.vov