VinBus and Xanh SM cooperate to "pick up and drop off" each passenger

From August 15, people in Hanoi and Ho Chi Minh City can conveniently look up routes and travel by multiple means combining buses and Xanh SM electric motorbikes on the latest version of the VinBus application. Accordingly, in the latest version of the VinBus application, which was just updated on August 15, VinBus in collaboration with Xanh SM launched a Door to Door green transportation connection solution, "picking up at the door - dropping off at the door" for each passenger. With this feature, customers can search for routes, plan and make "smokeless" trips by combining VinBus electric buses and Xanh SM electric motorbikes seamlessly from departure point to destination.

In addition, users in Hanoi and Ho Chi Minh City can also look up connections with other traditional bus vehicles, maximizing convenience for customers.

Along with the route lookup feature on the VinBus application since the first days of service operation, the newly launched Door to Door solution promises to bring new and more interesting experiences to customers using public transport with three optimal benefits. First of all, the Door to Door green transport connection solution optimizes convenience by integrating all types of transport (electric buses, city buses, SM Green electric motorbikes) in a single application, supporting passengers to easily plan and make trips without having to download and open multiple applications. Second, just enter the departure and destination points, VinBus will suggest travel options for passengers with information on prices and expected travel times, from which passengers can choose the most suitable travel options for their budget, optimizing costs. Third, the Door to Door solution also provides users with a more comfortable and convenient travel experience, instead of having to walk long distances between bus stations and destinations, helping to optimize time. On the first day of implementing the Door to Door green travel service, many customers appreciated the convenience of this feature. “Before, after getting off the bus, I often had to walk more than 1km to get home. If I went alone, it was not a big problem, but sometimes carrying heavy things, in hot weather, it was quite tiring. With this method, I was suggested the optimal bus transfer point to both save costs and be more relaxed,” said Ms. Nguyen Minh, a passenger of bus route E03 (Hanoi). Having lived and worked in Korea, Mr. Tuan Phung was quite surprised by the new feature on the VinBus app: “Door to Door or smart transportation MaaS (Mobility-as-a-Service) is the trend of the future. I am very happy that Vietnam is increasingly investing in technology to improve customer experience. With modern solutions like this, I believe that public transportation will be supported and welcomed by more and more people.”

A customer is experiencing the Door to Door green transportation connection solution

Currently, in addition to the Door to Door function, the VinBus application also provides many other useful information such as: managing electronic cards/tickets, looking up bus routes, finding the optimal bus... After nearly 3 years of operation, VinBus has accompanied more than 85 million passengers on green journeys. With the spirit of "Serving from the heart", VinBus drivers and attendants always strive to improve customer experience through modernity, safety and friendliness.

To use the Door to Door feature, passengers can refer to here: https://vinbus.vn/vinbus-va-xanh-sm-ra-mat-tinh-nang-door-to-door-don-tan-cua-dua-tan-noi-tung-hanh-khach For any questions, concerns, or suggestions about VinBus, passengers can contact VinBus' fanpage or call the hotline 1900 866 663 to receive the earliest response.

Source: https://vov.vn/doanh-nghiep/doanh-nghiep-24h/vinbus-va-xanh-sm-phoi-hop-don-tan-cua-dua-tan-noi-tung-hanh-khach-post1114767.vov