DNVN - At the Smart Banking 2024 Conference and Exhibition themed "Shaping the Digital Future for the Banking Industry: Safe and Sustainable Operational Strategies," organized by the Vietnam Banking Association on October 29th, Microsoft introduced its commitments, technology trends, and the latest AI solutions for the banking industry, helping to accelerate growth in the AI era.
Innovation is happening in every area of the banking and finance industry. According to Gartner's latest research on Top Priorities and Technology Investment Plans for the Banking Industry in 2025, the biggest expected changes in banking technology investments are, respectively, AI generation (39%), cybersecurity/information security (34%), and AI (33%).
Speaking at the event, Mr. Le Nhan Tam, Chief Technology Officer of Microsoft Vietnam, said: “Microsoft believes that AI will reshape our era and empower businesses in general and financial and banking institutions in particular to accelerate faster and more efficiently in the digital age. Our latest AI advancements are developed according to the principles of reliable and secure AI, which have been integrated into the entire ecosystem of Microsoft products and solutions. Therefore, we believe that, with nearly half a century of pioneering experience in the global IT field, Microsoft can support major financial and banking institutions worldwide and in Vietnam in particular to gain a competitive advantage and achieve greater success in the era of AI.”
In the era of AI, smart banking experiences are crucial for meeting the growing demands of customers and adapting to the rapidly changing market. The application of advanced technologies such as Cloud computing and AI generation will help banks enhance efficiency, optimize costs, and effectively analyze data, thereby enabling accurate and timely business decisions.
Cloud platform for the banking and finance industry with Microsoft Cloud for Financial Services: Microsoft Cloud for Financial Services is a platform specifically designed for banking and finance organizations, providing Microsoft Azure cloud services and solutions that help organizations scale as needed, enhance efficiency, and achieve business goals quickly, from transforming customer experiences and empowering employees to managing risk and compliance or modernizing core banking systems.
AI Generation Platform with Microsoft Azure OpenAI: Microsoft Azure OpenAI integrates the latest GPT-4o and o1-preview to revolutionize AI applications in the banking industry, enabling the development of intelligent solutions for personalized customer service and advanced predictive analytics. By leveraging these advanced AI models, banks can drive innovation and streamline decision-making processes.
Intelligent data platform with Microsoft Fabric: Microsoft Fabric is a comprehensive data analytics solution that simplifies data management and analysis, optimizes costs, and empowers banks to drive innovation and enhance customer experience. Furthermore, Microsoft Fabric is a suitable data platform for AI-generated applications, allowing banks to leverage AI for personalized customer services and predictive analytics.
AI Assistants in Every Field: More than a year after its launch, Microsoft has integrated the Copilot artificial intelligence assistant into its ecosystem of products and solutions such as Microsoft 365, Dynamics 365, GitHub, and Copilot, empowering organizations and customers across all sectors to maximize the superior features of AI technology to boost employee productivity, increase operational efficiency, enhance security, and improve customer experience.
Recently, the company also made a significant step forward when Copilot for Microsoft 365, an AI assistant integrated into the Microsoft 365 office application ecosystem, expanded its support to include the Vietnamese language, providing a more complete experience for Vietnamese users in familiar applications such as Word, Excel, PowerPoint, and Teams. This is an important step, allowing users to fully experience the advanced features of AI, creating a strong connection between technology and the native language, and contributing to the digitalization process in Vietnam's financial and banking services.
Microsoft has recently expanded support for the Vietnamese language in its 365 Copilot assistant, promising a more complete experience for Vietnamese users.
Currently, more than 60,000 organizations worldwide are deploying Microsoft's Azure AI technology. In addition, 85% of Fortune 500 companies are using Microsoft AI technology, and nearly 60% are using Microsoft 365 Copilot.
Furthermore, innovation requires a solid foundation of security, privacy, and trust, which is why security is a top priority for Microsoft, and we place particular emphasis on protecting data based on responsible AI principles, implementing robust security measures under the Zero Trust model, and committing to the key security pillars of the Secure Future Initiative for financial institutions.
Microsoft is committed to promoting responsible AI through ethical principles. The company has developed a responsible AI standard, a framework for building AI systems based on six principles: fairness, reliability and safety, privacy and security, inclusion, transparency, and accountability.
Microsoft has adopted the Zero Trust model to protect its company and customer data. Based on the principle of "don't trust, always verify," instead of assuming everything inside an organization's firewall is secure, Zero Trust assumes that breaches are possible and verifies each request as if it originated from an open network.
The Secure Future initiative reflects Microsoft's commitment to continuously enhancing the security integrated into its products and services.
As AI is positioned as a game-changing tool to enhance efficiency, protect against fraud, and drive innovation in the financial and banking industry, banking leaders need to ensure that AI is integrated and managed securely, responsibly, and responsibly to ensure its sustainable and long-term development.
Nguyen Duc
Source: https://doanhnghiepvn.vn/kinh-te/tai-chinh-ngan-hang/doanh-nghiep-tai-chinh-ngan-hang-tang-toc-trong-ky-nguyen-ai/20241030035412757
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