Lao Cai ranked 6th nationwide in satisfaction index of administrative services in 2023

On April 17, in Hanoi , the Government's Steering Committee for Administrative Reform organized the announcement of the Satisfaction Index on Administrative Services 2023 (SIPAS) and the Administrative Reform Index 2023 (PAR INDEX) of ministries, ministerial-level agencies, and People's Committees of provinces and centrally run cities.

According to the announced results, Lao Cai province ranked 6th nationwide in terms of SIPAS index with an average value of 88.76%, up 5 places compared to 2022.

Lao Cai ranked 5th nationwide in satisfaction index of administrative services in 2023.

Regarding the administrative reform index (PAR INDEX), in 2023, Lao Cai province ranked 7th nationwide with an average value of 90.60%, among the top in the country, up 4 places compared to 2022.

Administrative reform index in 2023.

The above results show that administrative reform in Lao Cai province is increasingly receiving attention, mobilizing the participation of all levels and sectors to build a friendly, modern and transparent administration.

Staff of the Department of Justice's reception and result delivery department at the Public Administration Service Center guide people on how to operate on the online public service portal.

With the viewpoint of taking people and businesses' satisfaction as a measure of government performance, Lao Cai province always identifies people as the center of the development process. The province has been promoting administrative reform, focusing on administrative procedure reform; proactively reducing the time to process procedures compared to regulations; expanding and promoting the implementation of online public services...

Source: https://baolaocai.vn/lao-cai-dung-thu-6-toan-quoc-chi-so-hai-long-ve-su-phuc-vu-hanh-chinh-nam-2023-post382919.html