Chairman of the Provincial People's Committee Vo Van Hung periodically received citizens in January 2024

Today, January 25th, the Deputy Secretary of the Provincial Party Committee and Chairman of the Provincial People's Committee, Vo Van Hung, held his regular monthly citizen reception for January 2024. Attending the reception were leaders from various departments and agencies, as well as the People's Committees of the districts, towns, and cities whose citizens came to submit petitions and complaints.

Chairman of the Provincial People's Committee Vo Van Hung held a regular citizen consultation session in January 2024.

Chairman of the Provincial People's Committee Vo Van Hung speaks at the citizen reception session - Photo: Le Minh

During the public consultation session, 11 citizens involved in 10 cases submitted petitions to the Provincial Citizen Reception Board. The petitions mainly focused on land-related issues such as requests for land use right certificates, additional land allocation, resolution of land disputes, and compensation and support for land clearance.

This was the lowest number of citizens ever to come to submit petitions. The reason is that many petitions had already been addressed by the Chairman of the Provincial People's Committee in 2023.

At the citizen reception session, Chairman of the Provincial People's Committee Vo Van Hung acknowledged the suggestions and requests, asking departments, agencies, and localities to report in detail on the cases and the handling process. He also requested relevant agencies and local authorities to continue reviewing and inspecting the situation, carefully studying legal regulations, and resolving issues responsibly to ensure citizens' rights; the Department of Justice was instructed to direct the Legal Aid Center to support citizens in implementing their suggestions.

Also at the citizen reception session, Chairman of the Provincial People's Committee Vo Van Hung highly appreciated the responsibility of the members of the Advisory Council for Citizen Reception and Complaint Resolution, as well as the leaders of departments, sectors, and localities, for their efforts over the past year in actively reviewing and handling many requests promptly and in accordance with the law, ensuring the rights of citizens.

In addition, the facilities at the citizen reception office have been upgraded, including the application of information technology such as software, display screens showing the list and order of citizen reception; the content of petitions, directives, and the processing process, ensuring transparency and accountability, and helping citizens access services conveniently.

Chairman of the Provincial People's Committee Vo Van Hung also requested the Provincial Citizen Reception Board to soon organize workshops and conferences to review the experience in citizen reception tasks, which should objectively assess the results achieved; existing shortcomings and difficulties in order to propose solutions to overcome them, and at the same time reward and commend agencies, units, and localities that promptly and effectively resolve requests.

In 2024, leaders and officials of departments and agencies need to continue to uphold their responsibilities in advising the Provincial People's Committee on organizing citizen reception and resolving petitions. Local government leaders should enhance their responsibility in resolving petitions at the grassroots level, preventing cases from dragging on and affecting citizens' rights.

Le Minh

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