Received 17 feedbacks and 3 complaints from consumers

On December 8, the Thai Nguyen Provincial Consumer Rights Protection Association held a conference to review activities in 2025 and deploy tasks for 2026.

Conference to honor collectives and individuals with positive contributions to the Association's activities in 2025

In 2025, the Association actively participated in programs organized by the Department of Industry and Trade, such as "Vietnam Consumer Rights Day"; received 17 feedback opinions by phone and 3 cases by complaint; actively coordinated with functional agencies to inspect and handle arising cases.

At the Conference, delegates discussed the direction and tasks for 2026, focusing on the following contents: strengthening the dissemination of the Law on Consumer Protection; expanding the Association's network to the grassroots through the establishment of branches and the arrangement of special envoys; applying information technology in receiving and processing petitions; improving the effectiveness of market surveillance, preventing unfair business practices; promoting cooperation with businesses to develop quality goods.

On this occasion, the Association for Protection of Consumer Rights The province commended 12 collectives and individuals who made positive contributions to the work of protecting consumer rights in 2025.

Source: https://baothainguyen.vn/xa-hoi/202512/tiep-nhan-17phan-anhva-3donkhieu-nai-cua-nguoi-tieu-dung-4b96a30/